Call Centre Representative
4 days ago
The Call Centre Representative will be responsible for ensuring the accuracy and integrity of data in our databases and information systems.
The key responsibilities of this role include:
- Inputting, updating, and verifying data;
- Managing VIP and selected call lists;
- Assisting in the preparation of outbound call lists for our call agents;
- Maintaining and updating database documentation;
We are looking for someone with excellent communication and interpersonal skills, who is able to work independently and as part of a team. Proficiency in MS Office, particularly SharePoint, Word, Excel, and PowerPoint, is also essential. Prior customer service experience in a call centre environment is an added advantage.
We offer a competitive salary package and opportunities for career growth and development. If you are a motivated and proactive individual who is comfortable with routine administrative tasks and can ensure sensitive information is handled with discretion, we encourage you to apply for this exciting opportunity.
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Call Centre Representative
4 days ago
Singapore Mind Stretcher Education Full timeWe are seeking a highly skilled and experienced Call Centre Representative to join our team at Mind Stretcher Education. In this role, you will be responsible for providing world-class customer service to our students and parents.We are committed to delivering exceptional customer experiences, and we are looking for someone who shares our vision and passion...
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Call Centre Representative
3 weeks ago
Singapore LUMENS PTE. LTD. Full timeRoles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...
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Call Centre Representative
3 weeks ago
Singapore LUMENS PTE. LTD. Full timeRoles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...
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Call Centre Team Leader
4 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...
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Call Centre Team Leader
4 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...
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Call Centre Officer
4 days ago
Singapore This Is An IT Support Group Full timeCompany Overview:This Is An IT Support Group is a leading provider of IT support services. Our mission is to deliver exceptional customer service and provide innovative solutions to our clients.About the Job:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our Call Centre Team, you will be...
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Call Centre
1 week ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...
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Call Centre Associate
4 days ago
Singapore Success Human Resource Centre Pte Ltd Full timeJob Responsibilities: Manage general enquiries of inbound calls and online enquiries Handle any other hotline administrative functions Period: 1 year contract (renewable based on performance and headcount needs)Working Hours: Monday to Friday: 8.30am to 6:00pm Salary: Up to $2300 + PB Location: Maxwell Job Requirement: Diploma / NITEC / GCE ‘O' Level...
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Temp Call Centre
1 week ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...
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Call Centre Agent
4 days ago
Singapore Evo Outsourcing Solutions Full timeAbout the PositionWe are seeking a highly skilled CALL CENTRE AGENT to join our team at Evo Outsourcing Solutions.As a Call Centre Agent, you will be responsible for handling customer calls in a professional and efficient manner. This includes responding to customer enquiries, resolving issues, and providing solutions to meet their needs.Key responsibilities...
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Call Centre Associate
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and...
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Call centre operations executive
4 days ago
Singapore JobStudio Full timeKey Responsibilities: Support the Call Centre Manager in driving performance and ensuring service quality across all call centres by conducting call and email audits, as well as analyzing patient feedback. Identify tasks and processes that can be improved or automated by leveraging technology, focusing on improving efficiency and productivity. Drive the...
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Call Centre Associate
3 days ago
Singapore Recruit Express Pte Ltd Full timeJob DescriptionThis is an exciting opportunity for a highly motivated and organized individual to join our team as a Call Centre Officer. The successful candidate will be responsible for handling customer inquiries, resolving complaints and providing excellent customer service. We are looking for someone who is able to multitask, has excellent communication...
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Call Centre Assistant
1 week ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeRoles & ResponsibilitiesManage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...
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Call Centre Associate
1 week ago
Singapore ENCOMPASSE Full timeRoles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...
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Call Centre Agent
6 days ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...
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Customer Service Officer
3 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...
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Customer Service Officer
3 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...
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Call Centre Agent
3 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...
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3 to 6mths Call centre
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & Responsibilities You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and...