Membership Team Lead
4 days ago
The Membership Manager / Executive at Defence Collective Singapore (DCS) is a key position responsible for fostering community engagement and advocacy through membership. As a crucial member of the Membership team, this role oversees the company's membership, with the goal of cultivating advocacy.
Located in Singapore, DCS is the parent company of various notable establishments, including the Singapore Discovery Centre, Singapore Navy Museum, and Singapore Air Force Museum. The company aims to expand its brand portfolio by subsuming upcoming businesses under its umbrella.
Job Description:
This Membership Manager / Executive role entails developing and implementing innovative membership strategies to attract, engage, and grow DCS members. Key responsibilities include:
- Collaborating with internal stakeholders and external partners to create desirable value propositions for members, encompassing benefits, user experience, and loyalty programs.
- Managing day-to-day membership operations, including acquisition, retention, renewals, benefits, and database management.
- Building strong relationships with members through personalized communication and a calendar of creative events to foster a positive, engaging, and impactful member experience.
Requirements:
To be successful in this role, candidates should possess:
- A Bachelor's degree in Event Management, Business, Marketing, or a related field.
- For the Manager position, 3-5 years of working experience, focusing on membership and loyalty programs.
- For the Executive position, fresh graduates are welcome to apply.
- Strong organizational, analytical, and project management skills.
- Excellent written and verbal communication skills.
- Attention to detail and a flair for aesthetics.
- Competency in marketing, result-oriented mindset, and passion for impactful member engagement.
- Creativity, cheerfulness, and a fun-loving attitude.
Estimated Salary: $6,500 - $8,500 per month, depending on qualifications and experience.
About Defence Collective Singapore Ltd:
We strive to provide an exceptional member experience while fostering a sense of community and advocacy within our membership base.
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