Membership Coordinator

3 days ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Job Title: Membership Coordinator

We are seeking a highly organized and detail-oriented Membership Coordinator to join our team at Laguna Hotel Holdings Pte. Ltd.

About the Role:

This is a dynamic and challenging role that requires excellent communication, interpersonal and administrative skills. The successful candidate will be responsible for providing daily operation duties and administrative assistance in membership enquiries and services.

  • Providing support with membership enquiries via phone, email, or in-person
  • Assisting the Membership Sales team with membership applications
  • Updating and handling confidential membership profiles and databases
  • Performing secretarial and administration support duties
  • Assisting with event planning and duties during membership events
Responsibilities:

The Membership Coordinator will be responsible for:

  1. Managing member communications and resolving queries
  2. Coordinating membership events and activities
  3. Maintaining accurate records and reports
  4. Providing administrative support to the Membership Sales team
  5. Contributing to the development of new membership programs and initiatives
Requirements:

To be successful in this role, you will need:

  • A strong command of English and Mandarin languages
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Flexibility to work weekends and public holidays
  • Proficiency in MS Office Word, Excel, Outlook, and other relevant software
Benefits:

We offer a competitive salary package including:

  • Company transport pick-up/drop-off
  • Uniform provided
  • Duty meals and F&B discounts
  • Dental and medical benefits
  • Family and friends hotel room rate globally
  • Learning and development opportunities

$45,000 - $55,000 per annum

Laguna Hotel Holdings Pte. Ltd. is an equal opportunities employer.



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