Membership Coordinator

5 days ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

Laguna Hotel Holdings PTE. LTD. is a renowned hospitality company seeking an exceptional Membership Administrator to join our team.

The successful candidate will be responsible for providing daily operation duties and administrative assistance in membership enquiries and services. This includes assisting with inquiries via phone, email, or in-person, supporting the Membership Sales team with membership application, and updating and handling confidential membership profiles and databases.

Key responsibilities include:

  • Providing excellent customer service and resolving member inquiries efficiently
  • Assisting the Membership Sales team with membership applications and ensuring timely completion of tasks
  • Maintaining accurate and up-to-date membership records and databases
  • Performing secretarial and administrative support duties as required
  • Supporting event planning and execution, including coordination of logistics and materials

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills, with the ability to interact with members and staff effectively
  • A high level of confidentiality and discretion when handling sensitive information
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
  • Able to work under pressure and adapt to changing priorities and circumstances

We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience, as well as a range of benefits including company transport pick-up/drop-off, uniform provision, duty meals, F&B discounts, dental and medical coverage, and opportunities for professional development and recognition.



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