Dynamic Membership Coordinator

4 days ago


Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

About the Role:

We are seeking a highly skilled and charismatic Dynamic Membership Coordinator to join our team at NEXTBEAT SINGAPORE PTE. LTD.

This is a fantastic opportunity for someone who excels in providing exceptional customer service, possesses excellent communication skills, and has a passion for delivering seamless experiences for our members.

As a key member of our front desk team, you will be responsible for greeting members and guests, handling enquiries through various channels, and ensuring prompt payments for memberships and services.

In this role, you will also be liaising with reciprocal members clubs around the world to facilitate table bookings, coordinating with floor staff to provide flawless dining and event services, and assisting with event setup in private rooms.

To succeed in this position, you will need to have a strong work ethic, a flexible approach to shifts, and the ability to work well under pressure while maintaining a high standard of personal hygiene and grooming.

Key Responsibilities:

  • Welcome and serve members and guests with exceptional hospitality
  • Handle enquiries through email, WhatsApp, and phone calls
  • Process membership applications and ensure prompt payments
  • Liaise with reciprocal members clubs for table bookings and arrangements
  • Coordinate with floor staff to deliver seamless dining and event services
  • Assist with event setup in private rooms and maintain a clean and organized workspace

Requirements:

  • Strong communication and interpersonal skills
  • Excellent customer service skills and a passion for delivering exceptional experiences
  • Ability to work well under pressure and maintain a high standard of personal hygiene and grooming
  • Flexible approach to shifts and willingness to work on weekends and public holidays
  • Basic knowledge of MS Office and familiarity with data entry software

Benefits:

  • Tips and transport allowance

Salary: $28,000 - $35,000 per annum (dependent on experience)



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