Membership Services Coordinator

7 days ago

Singapore SINGAPORE RECREATION CLUB Full time
Job Overview:
SINGAPORE RECREATION CLUB is seeking a highly motivated Membership Services Executive to join our team. As a key member of the membership services department, you will be responsible for implementing membership duties and services efficiently and accurately.

About the Role:
This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. You will conduct new member enrolments, providing them with comprehensive briefings on club policies, rules, and facilities.

Main Responsibilities:
  • Process all membership transfer applications and resignation requests, ensuring that all relevant information, documents, and payments are in order.
  • Assist members in matching potential buyers and sellers, regularly updating and maintaining the list of available membership transfers.
  • Handle a wide range of administrative tasks related to membership services, including weekly/monthly membership sales updates, family membership applications and terminations, section applications and terminations, change of corporate nominee details, management of deceased membership records, handling defaulter memberships, issuing membership cards and car decals.
  • Conduct club tours for prospective members, ensuring they are introduced to all club facilities and services.
  • Provide new members with essential information on how to use club facilities and outlets. Brief them on the importance of their membership cards and the club's basic rules and policies.
  • Respond to all member enquiries (via walk-in, email, and telephone) and provide information on account statements. Take necessary actions to resolve any erroneous charges.
  • Prepare and issue refunds for transferred or resigned members, ensuring accuracy and timely processing.
  • Perform any additional administrative tasks or ad-hoc projects as assigned by the Head of Department.

Requirements:
To succeed in this role, you will need:
  • A minimum Diploma qualification
  • 2-3 years of relevant experience in customer service or membership-related roles is an advantage
  • The ability to work independently and as part of a team
  • Self-motivation and strong initiative
  • Ability to work in a fast-paced environment and multitask effectively
  • Good interpersonal skills and able to interact with all levels internally and externally in a professional and responsive manner
  • High attention to details with strong organization skills
  • Good communication and people skills, with a customer service orientation
  • Proficiency in MS office (Word, Excel, Outlook, PowerPoint)
  • Experience with membership software is a plus

Estimated Salary:
$45,000 - $60,000 per annum, depending on experience.

  • Membership Services Coordinator

    5 days ago

    Singapore SINGAPORE RECREATION CLUB Full time

    Job Title: Membership Services CoordinatorEstimated Salary: SGD 35,000 - SGD 45,000 per annumAbout the RoleThe Singapore Recreation Club is seeking a highly skilled and experienced Membership Services Coordinator to join our team. As a key member of our membership services department, you will be responsible for implementing membership duties and services...

  • Membership Services Coordinator

    3 days ago

    Singapore SINGAPORE RECREATION CLUB Full time

    Explore a rewarding career with SINGAPORE RECREATION CLUB as a Membership Services Coordinator.About the RoleWe are seeking an organized and customer-focused individual to join our team as a Membership Services Coordinator. This role is responsible for delivering exceptional membership experiences, ensuring timely and accurate processing of member enquiries,...

  • Membership Support Coordinator

    4 days ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Job Title: Membership Support CoordinatorAbout the Role:We are seeking an experienced Membership Support Coordinator to join our team at BUSINESS EDGE PERSONNEL SERVICES PTE LTD.Key Responsibilities:

  • Membership Coordinator

    4 days ago

    Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    Job Title: Membership CoordinatorWe are seeking a highly organized and detail-oriented Membership Coordinator to join our team at Laguna Hotel Holdings Pte. Ltd.About the Role:This is a dynamic and challenging role that requires excellent communication, interpersonal and administrative skills. The successful candidate will be responsible for providing daily...

  • Membership Services Coordinator

    1 day ago

    Singapore SINGAPORE RECREATION CLUB Full time

    We are seeking a highly organized and customer-focused Membership Services Executive to join our team at the Singapore Recreation Club.The successful candidate will be responsible for implementing membership duties and services efficiently and accurately, ensuring timely and complete follow-up on all member enquiries. Key responsibilities include conducting...

  • Membership Coordinator

    5 days ago

    Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    Laguna Hotel Holdings PTE. LTD. is a renowned hospitality company seeking an exceptional Membership Administrator to join our team.The successful candidate will be responsible for providing daily operation duties and administrative assistance in membership enquiries and services. This includes assisting with inquiries via phone, email, or in-person,...

  • Membership and Events Coordinator

    5 days ago

    Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    Executive Job OpportunityWe are seeking an experienced Membership and Events Coordinator to join our team at Laguna Hotel Holdings PTE. LTD.About the Role:The Membership and Events Coordinator will be responsible for handling daily operational administrative duties, organizing club tours, reconciling membership and financial reporting, processing membership...

  • Senior Membership Coordinator

    5 days ago

    Singapore Singapore Chinese Chamber of Commerce & Industry Full time

    Job Title: Senior Membership CoordinatorWe are seeking a highly skilled and detail-oriented individual to join our team as a Senior Membership Coordinator at the Singapore Chinese Chamber of Commerce & Industry.About the Role:This role will be responsible for assisting the Membership Team with event preparation, handling enquiries, registration, and payments...

  • Membership and Events Coordinator

    7 days ago

    Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    About the RoleWe are seeking an experienced Membership and Events Coordinator to join our team at Laguna Hotel Holdings Pte. Ltd.Job DescriptionThis is a full-time position that will be responsible for coordinating membership services, events, and administrative duties. The successful candidate will have excellent communication and organizational skills,...

  • Membership Coordinator

    4 days ago

    Singapore Muhammadiyah Association Full time

    Job SummaryWe are seeking a highly organized and communicative Membership Coordinator to join our team at Muhammadiyah Association.

  • Membership and Events Coordinator

    3 days ago

    Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Membership and Events Coordinator. In this role, you will be responsible for handling daily operational administrative duties, organizing club tours, and working with the Finance Department to reconcile membership and financial reporting.Key...

  • Club Membership Coordinator

    5 days ago

    Singapore CHANGI GOLF CLUB Full time

    We are seeking a highly organized and detail-oriented Club Membership Coordinator to join our team at CHANGI GOLF CLUB.About the RoleThis is a key support role that will be responsible for managing membership administration, member engagement, and administrative tasks. The ideal candidate will have excellent communication skills, be able to multitask, and...

  • Membership Support Coordinator

    1 day ago

    Singapore CHANGI GOLF CLUB Full time

    About the RoleWe are seeking an experienced Membership Support Coordinator to join our team at CHANGI GOLF CLUB.Job DescriptionThe successful candidate will be responsible for providing exceptional administrative support to our membership department. This includes:Maintaining accurate and up-to-date member records, ensuring confidentiality and data...

  • Dynamic Membership Coordinator

    4 days ago

    Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    About the Role:We are seeking a highly skilled and charismatic Dynamic Membership Coordinator to join our team at NEXTBEAT SINGAPORE PTE. LTD.This is a fantastic opportunity for someone who excels in providing exceptional customer service, possesses excellent communication skills, and has a passion for delivering seamless experiences for our members.As a key...

  • Membership services executive

    2 weeks ago

    Singapore Singapore Recreation Club Full time

    Job Purpose: The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership Services Executive conducts new member enrolments, providing...

  • Membership Experience Coordinator

    1 month ago

    Singapore Wildlife Reserves Singapore Full time

    Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature through various initiatives.As a key member of the team, you will be responsible for delivering exceptional membership experiences for our valued guests.The role involves interacting with membership applicants, providing them with detailed information on our...

  • Membership Services Executive

    1 week ago

    Singapore SINGAPORE RECREATION CLUB Full time

    Roles & ResponsibilitiesJob Purpose:The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership ServicesExecutive conducts new member...

  • Membership Development Coordinator

    16 hours ago

    Singapore Muhammadiyah Association Full time

    About Muhammadiyah AssociationWe are a leading non-profit organization dedicated to serving our community.Salary Information:The estimated salary for this role is SGD 38,000 - SGD 48,000 per annum, depending on qualifications and experience.Job DescriptionAdministrative ResponsibilitiesHandle walk-in, phone, and email queries from members and...

  • Membership Support Specialist

    16 hours ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Job DescriptionWe are seeking a highly motivated and organized Membership Support Specialist to join our team at BUSINESS EDGE PERSONNEL SERVICES PTE LTD.About the RoleThe Membership Support Specialist will be responsible for providing exceptional support to our members, ensuring their queries are addressed in a timely and professional manner. This role...

  • Membership Support Professional

    7 days ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Job SummaryWe are seeking a highly skilled Membership Support Professional to join our team at Business Edge Personnel Services PTE LTD. In this role, you will be responsible for providing exceptional support to our members, ensuring their queries are addressed promptly and efficiently.Key Responsibilities• Respond to online queries from members in a...