Membership Administrator
7 days ago
We are seeking a highly organized and detail-oriented Membership Administrator to join our team at CHANGI GOLF CLUB.
About the RoleThis is a fantastic opportunity for an administrative professional to work in a dynamic environment, providing exceptional service to our members. The successful candidate will be responsible for managing membership administration tasks, including processing applications, renewals, and terminations, maintaining accurate member records, and responding to membership inquiries.
Key Responsibilities- Membership Administration: Assist in processing new membership applications, renewals, and terminations following club guidelines and policies. Maintain accurate and up-to-date member records in the membership management system, ensuring confidentiality and data integrity.
- Member Engagement and Communication: Act as the first point of contact for membership-related queries, delivering excellent customer service. Assist in preparing and distributing membership-related notices, updates, and promotional materials.
- Administrative Support: Provide general administrative support to the Club and membership office, including filing, data entry, and handling correspondence. Assist with scheduling and organizing club events and meetings, coordinating with relevant departments.
- Database and Records Management: Ensure the membership database is current, accurately reflecting member status, contact details, and any pertinent notes. Maintain secure handling of member information in compliance with data protection policies and best practices.
- Proven Experience: Proven experience in administrative roles, preferably within a club or membership-based organization.
- Skills and Qualifications: Proficiency in MS Office Suite, Excellent communication and writing skills, Prior experience with Club2000E software is preferred.
We offer a competitive salary range of SGD 35,000 - SGD 50,000 per annum, depending on experience. Additionally, we provide opportunities for professional growth and development, a supportive work environment, and a chance to work with a dedicated team.
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