Membership Growth Specialist
1 week ago
We are seeking a highly skilled Membership Growth Specialist to join our team at EXKLUSIV RESORTS PTE. LTD. This is an exciting opportunity for a professional with expertise in membership management and growth strategies to contribute to the success of our organization.
About Us:
EXKLUSIV RESORTS PTE. LTD. is a leading provider of exclusive experiences and services. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.
Key Responsibilities:- Membership Development: Develop and implement effective strategies to attract new members and retain existing ones. Identify opportunities for growth and expansion, and collaborate with internal teams to execute plans.
- Membership Experience: Design and deliver exceptional membership experiences through targeted communication, events, and benefits. Foster strong relationships with members to ensure high levels of satisfaction.
- Operations Management: Manage membership database systems, process new member applications, renewals, and cancellations, and handle membership fees and payments.
- Collaboration and Support: Work closely with marketing, communications, and event teams to ensure the success of membership initiatives. Provide support to other departments as needed.
- Certificate or Diploma: A certificate or diploma in business administration, communications, or a related field is preferred.
- Experience: Experience in customer service, administration, or marketing, preferably in a membership-driven environment.
- Skills: Strong interpersonal and communication skills, excellent organizational and time management abilities, proficiency in database management and Microsoft Office Suite, familiarity with CRM software, ability to multitask and work under pressure, and problem-solving skills with a customer-focused approach.
As a Membership Growth Specialist at EXKLUSIV RESORTS PTE. LTD., you can expect a competitive salary of SGD $50,000 - $60,000 per annum, depending on experience, plus additional benefits including medical insurance, paid annual leave, and career development opportunities.
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