Air Export Customer Service Representative

2 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

The Supreme HR Advisory Pte. Ltd. is seeking a highly skilled Air Export Customer Service professional to join our team in Changi Airfreight Centre.

Job Description:

  • Coordinate export airfreight shipments, ensuring timely bookings, documentation, and cargo readiness.
  • Liaise with customers, airlines, freight forwarders, and overseas agents on shipment schedules and requirements.
  • Prepare and process export documentation including AWB, export permits, invoices, and packing lists.
  • Monitor and track shipments to ensure smooth operations and resolve any delays or issues.
  • Evaluate and implement processes to improve efficiency and compliance with regulatory requirements.
  • Develop and maintain strong relationships with internal departments, such as warehouse and operations teams.

Requirements:

  • At least 1 year of relevant experience in airfreight export operations or freight forwarding.
  • Familiarity with export procedures, documentation, and Incoterms.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and systems like Tradenet/Cargowise.


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