Air Export Customer Service Officer East

4 days ago


Singapore CHRIS HUNTER PTE. LTD. Full time

**Job Description for Air Export Customer Service**

**Basic Salary + Transportation + OT + VB**

**Work place - Changi Cargo - Megaplex**

**Working hours - Mon to Fri (8:30am to 5:30pm), Sat (8:30am to 12:30pm) after confirmation will be Alt Sat.
**Job Scope**
- Attend to customers’ inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers’ premise
- Provide booking confirmation and flight details to customers
- Mange customers’ expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers’ report

**Requirement**
- Must be familiar with Microsoft Word and Excel
- Must be able to work independently
- Must possess a sense of urgency and responsibility in work
- Outgoing personality
- Willing to learn with good atitude
- Prior work experience in this industry is not required, but will be advantageous if h



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