Customer Support Operations Manager

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Key ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...

We are seeking a talented Commercial Operations Manager to join our team. As a key member of our commercial operations team, you will be responsible for driving business growth through strategic planning, contract review and negotiation, product pricing, and risk management.The ideal candidate will have a strong understanding of financial principles,...

The Commercial Manager drives business growth through strategic planning, contract review and negotiation, product pricing, and risk management. The role optimizes profitability, ensures compliance, and fosters key stakeholder relationships. It also involves market analysis and cross-functional collaboration to enhance efficiency and identify new revenue...

Job OverviewWe are seeking a highly motivated Global Customer Support Manager to join our team at This Is An IT Support Group.The successful candidate will have a Bachelor’s or Master’s degree in Business Management, Customer Service Operations or equivalent, with excellent communication skills, both written and verbal in English. Proficiency in MS...

Trading Hub is seeking a talented Customer Success Analyst to join our Customer Operations team in Singapore. As a key member of our team, you'll be responsible for managing customer support queries, onboarding customers onto our suite of market-leading products, and analyzing trade data to ensure system requirements are met.The ideal candidate will have a...

Job Description:In this critical role, you will be responsible for overseeing the daily operations of our fiat customer support team. Your primary objective will be to ensure efficient handling of customer inquiries, disputes, and transaction issues.Your Key Responsibilities:Supervise and guide the fiat customer support team to guarantee timely responses and...

About the Opportunity:We are seeking an experienced TikTok Support Operations Manager to join our IT support group. In this role, you will be responsible for designing and implementing policies and processes that enhance the user and creator experience.You will work closely with senior cross-functional leaders to build industry-leading customer support...

About the Role:TikTok's Customer Support team is dedicated to delivering exceptional support to users and creators. As a Customer Support Policy Developer, you will play a key role in shaping policies and processes that enhance the user and creator experience.You will be responsible for designing and implementing user-centric policies and workflow...

The Customer Experience Specialist will report to the Senior Customer Operations and Support Manager (APAC) and play a vital role within the Bioproduction Group. This customer-oriented position involves driving order completion and facilitating seamless execution of catalog and custom orders.You will support Sales, Operations, and Product Management,...

Job OverviewThe Commercial Manager is a key member of the management team, responsible for driving business growth, leading pricing strategies, and managing commercial activities.Key Skills and Qualifications:Bachelor's degree in Business, Finance, Economics, or a related field.Minimum of 7-10 years of experience in commercial management, business...

Job DescriptionThe Commercial Manager plays a pivotal role in driving business growth through strategic planning, contract review, and negotiation. This leader optimizes profitability, ensures compliance, and fosters key stakeholder relationships.Responsibilities:Develop and execute commercial strategies aligned with company objectives.Analyze market trends,...

About the Team:TikTok's Customer Support team is committed to delivering industry-leading support for our users and creators. We aim to inspire creativity and bring joy through our support initiatives.We are looking for an experienced results-oriented individual to join our team. In this role, you will be focused on prioritizing, designing, and launching...

Company OverviewBulgari South Asian Operations is a leading luxury goods company that values operational excellence and innovation. Our boutique stores are the face of our brand, and we rely on dedicated professionals like you to ensure they run smoothly.Job DescriptionThis role involves driving operational efficiency across all our boutiques in the region....

About Our Team:We're a dynamic IT support group that relies on our drivers to deliver exceptional services to our customers. As an Operations and Administration Executive, you'll play a vital role in supporting our drivers, ensuring they receive top-notch care and attention.Your Key Responsibilities:Provide support to our drivers, addressing their queries...

About the RoleThis is an exciting opportunity to join our team as a Centre Administrator. In this role, you will provide administrative support for the smooth operations of our Centre.You will work closely with Corporate Finance to produce monthly invoices, manage bad debts, and issue purchase orders. You will also facilitate audits by internal and external...

At TikTok, we're committed to delivering exceptional customer experiences. As a Customer Experience Program Manager, you'll play a crucial role in driving meaningful outcomes in customer satisfaction (CSAT) by working closely with stakeholders to identify and resolve operational blockers.About the RoleLead cross-functional efforts to improve customer...

Customer Support RoleWe are looking for a Customer Support Manager to join our team at People Profilers. In this role, you will be responsible for handling customer inquiries timely and effectively, working closely with internal operations to meet customers' requirements, and ensuring compliance with customers' Standard Operating Procedures. You will also be...

Job DescriptionThis Is An IT Support Group is looking for a skilled Customer Operations Specialist to provide exceptional customer support and experience management.The ideal candidate will have excellent communication skills, both written and verbal, in English, and proficiency in MS Office – Word, Excel, Power Point. Knowledge in SAP or similar ERP...