Hospitality Manager
3 weeks ago
As a key member of the Tipsy Bird PTE. LTD. team, the Head Bartender will be responsible for overseeing all bar operations, including managing staff, ensuring product and service standards are met, and implementing procedures for maximum operating efficiency.
Responsibilities:
- Plan, direct, and oversee all bar operations, managing staff and ensuring product and service standards are met.
- Prepare, mix, garnish, and serve alcoholic and non-alcoholic drinks according to company specifications.
- Help customers choose menu items or guide them through drink options.
- Set objectives and targets for supplies, liquor, beer, wine, and equipment.
- Monitor and implement cost control for beverage units and bars.
- Complete requisitions to replenish shortages or additional items needed for the anticipated business.
- Participate actively in implementing new ideas for improvement towards drinks menus.
- Liaise with kitchen staff and servers.
- Implement improvements for products and service.
- Assist servers with expediting problem payments and ensure all cashiering procedures are processed in compliance.
- Resolve customer inquiries and complaints in a courteous and efficient manner.
- Stay current with relevant legislation regarding the service of alcohol and licensing.
- Establish and manage the bar with the highest level of hospitality, customer service, and hygiene standards.
About Us:
Tipsy Bird PTE. LTD. is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. We are a People-First Culture that is committed to providing exceptional customer service and ensuring the highest level of hospitality in every aspect of our business. We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment and who are passionate about F&B and providing outstanding customer experiences. If you are looking for a job that is thrilling and fulfilling, we encourage you to explore career opportunities with us.
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