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Hospitality Services Executive
1 month ago
As a Senior Guest Service Executive with FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD., you will be responsible for providing exceptional hospitality services to our guests. Your dedication to crafting unforgettable guest experiences will be essential in ensuring our hotel guests receive courteous services in a timely manner. You will work closely with the Assistant Manager to address guest complaints, requests, and enquiries, while maintaining a professional and courteous working relationship with all hotel personnel. If you have a passion for hospitality and are committed to delivering exceptional guest experiences, this role may be the perfect fit for you.
Key Responsibilities:
- Collaborate with the Assistant Manager to ensure timely and courteous services to hotel guests.
- Address guest complaints, requests, and enquiries in a professional and tactful manner.
- Maintain effective communication with all hotel personnel.
- Work rotating shifts, weekends, and Public Holidays.
Requirements:
- Minimum Diploma in Hospitality.
- Positive attitude with an outgoing personality and good communications skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Opportunity to work with a reputable hospitality company.
- Competitive salary and benefits.
- Professional development opportunities.
Locations:
- Rendezvous Hotel Singapore
- Quincy Hotel
- Vibe Hotel Singapore Orchard
- Village Hotel Sentosa
- The Outpost Hotel Sentosa
- The Barracks Hotel Sentosa
- Oasia Resort Sentosa
- Oasia Hotel Downtown
- Oasia Hotel Novena
- The Clan Hotel
Tell Employers What Skills You Have:
Resolve guest complaints, Front Office, Dependable Team Player, Excellent Written Communication Skills, Opera, Courteous, Handle guest complaints, Customer Service, Work in a Fast Paced Environment, Positive attitude, Hospitality