Operations Manager
1 week ago
At FARRER PARK HOSPITAL PTE. LTD., we are seeking a highly motivated and experienced Operations Manager - Hospital Services to join our team. As a key member of our operations team, you will be responsible for supporting the Manager / Assistant Manager in facilitating the day-to-day operations of our assigned functional areas and hospital-wide projects/initiatives.
Key Responsibilities:
- Support Hospital Operations Division to achieve profitability, service excellence, operations efficiency, and productivity.
- Responsible for the planning, coordination, implementing, and monitoring of projects and initiatives to align with the strategic direction of the hospital.
- Assist in the planning and execution of operational plans to support hospital's strategic goals.
- Assist in reviewing, developing, implementing, and refining of SOPs, and work processes to create seamless and efficient service.
- Initiate and assist in the implementation of improvement projects, leveraging on workflow process improvement and technology, to achieve operational efficiency and to deliver high standards of patient care and customer service.
- Ensure timely execution of operating and capital budgets for the assigned functional areas.
- Assist in the implementation of dashboards to ascertain if performances of assigned departments are in line with organization's KPIs.
- Assist Hospital Operations management team in capacity management initiatives such as discharge planning and decantment of patients.
- Assist in generating reports for management analysis and decision-making.
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Restaurant Operations Manager
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