Strategic Client Manager

2 days ago

Singapore beBeeRelationship Full time $80,000 - $120,000
Client Service Professional

We are seeking an experienced Client Service Professional to manage a portfolio of clients and deliver exceptional service experiences.

Key Responsibilities:
  • Act as the primary relationship contact for clients, ensuring consistency and personalization in all interactions.
  • Develop a deep understanding of each client's financial situation, goals, and priorities to provide tailored recommendations and solutions.
  • Lead regular check-ins and planning meetings with clients to update them on performance, strategy, and potential adjustments.
  • Collaborate with internal specialists and external partners to support comprehensive planning and ensure alignment with client objectives.
  • Oversee client onboarding, account maintenance, and service requests with accuracy and attention to detail.
  • Identify opportunities to enhance client engagement and introduce relevant services or strategies.
  • Ensure documentation and records meet compliance and operational standards.
Required Skills and Qualifications:
  • CRM and Relationship Management expertise.
  • Strong interpersonal, planning, and problem-solving skills.
  • Ability to understand complex financial situations and provide strategic guidance.
  • Excellent communication and customer service skills.
  • Adaptability and flexibility in a fast-paced environment.
Benefits:
  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.

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