Digital Learning Solutions Expert
1 day ago
**About the Role:**
We are seeking an experienced Digital Learning Solutions Expert to join our team in Singapore. As a key member of our global organization, you will be responsible for delivering professional services related to our software solutions and achieving high customer satisfaction.
**Job Responsibilities:
- Responsible for the delivery of professional services relating to our software solutions.
- Build and maintain expert-level knowledge of our software solutions.
- Run coaching sessions and workshops with customers to understand requirements and advise on solution options.
- Perform software configurations and parametrisation.
- Analyse customer configuration issues and provide solutions (advice, configurations etc).
- Identify opportunities with customers for improvements and work together with customer account managers to offer additional services.
**Requirements:
- Expert knowledge in our software solutions, especially regarding IMC's Learning Management System.
- Customer-driven with ability to work in a team and autonomously.
- Excellent communication (written and verbal) and interpersonal skills.
- Ability to present and run both functional and technical meetings and workshops.
- Problem-solving, solution-focused mindset with a desire to learn.
**What You Will Need:
Experience working in a similar role, preferably with a focus on digital learning solutions. A strong understanding of our software solutions and the ability to communicate complex ideas effectively is essential.
**Estimated Salary Range: SGD 6,000 - SGD 8,500 per month.
**Company Overview:
imc AG is one of the world's leading learning technology and content providers with 12 international locations and numerous award-winning solutions. We are proud to have over 350 valued employees globally that together support over 1200 customers including numerous internationally renowned brands and public organizations.
About imc
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