Chief Customer Experience Officer

1 week ago

Singapore beBeeCustomerService Full time $40,000 - $60,000

Job Title: Customer Service Co-ordinator

About the Role

The Customer Service Coordinator plays a vital role in leading a team of customer service staff and IT staff, ensuring seamless supply chain deliveries.

  • Respond promptly to customers' inquiries via phone calls, emails, and orders.
  • Verify data entry, filing, and scanning of documents for accuracy and completeness.

To succeed in this role, the ideal candidate will possess excellent communication, coordination skills with customers and delivery staff, as well as the ability to multitask and think critically.

  • Key skills include Microsoft Office, Microsoft Excel, interpersonal skills, supply chain management, administration, data entry, customer satisfaction, and teamwork.

A strong work ethic and commitment to duties and responsibilities are essential for this position. The coordinator will work closely with the team to ensure timely delivery of services and maintain high levels of customer satisfaction.

Required Skills and Qualifications

The following skills and qualifications are required:

  • Maintaining accurate records and files.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and Microsoft Excel.
Benefits

This role offers a variety of benefits, including:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
What We Offer

We offer a range of benefits, including a competitive salary and benefits package, ongoing training and development opportunities, and a dynamic and supportive work environment.

This role is an exciting opportunity for someone looking to develop their career in customer service and supply chain management.

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