Chief Customer Experience Officer

3 days ago


Singapore beBeeCustomerSupport Full time $5,000 - $8,000
Customer Service Manager

Job Opportunity:

We are seeking a highly skilled customer service professional to manage our team's customer support operations. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support.

Key Responsibilities:

  • Maintain a professional attitude at all times
  • Provide exceptional customer support and encouragement for repeat business
  • Respond to customer demands and queries with excellence
  • Gather and retain customer information
  • Communicate and coordinate with the team for smooth operations
  • Provide feedback on operational efficiency and customer service process

Requirements and Qualifications:

  • Diploma or Bachelor's Degree in relevant fields
  • Professional appearance and digital literacy
  • Excellent customer service and communication skills
  • Ability to remain calm under pressure
  • Prior experience in customer service, preferably in the beauty industry

Skillset:

  • Leadership
  • Microsoft Office
  • Microsoft Excel
  • Customer Experience
  • Customer Support
  • Customer Loyalty
  • Administration
  • Communication Skills
  • Customer Satisfaction
  • Statistics

About Us:

nvisually Academy Pte Ltd is dedicated to providing exceptional customer service and support. We value professionalism, empathy, and excellent communication skills.



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