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Dining Operations Manager
3 weeks ago
Our ideal candidate is a seasoned leader with excellent communication skills and the ability to motivate and direct staff. They should have experience in managing dining areas, supervising staff, and maintaining high standards of customer service.
Duties and Responsibilities:- Ensure that guests have a pleasant and memorable dining experience
- Monitor setup, maintenance, cleanliness, and safety of dining areas
- Assist guests with menu selections and answer any questions regarding menu items
- Supervise and train staff to standards of excellence
- Act as supervisor on duty in absence of manager
- Complete opening and closing duties/checklists in a timely fashion
- Coordinate food service between kitchen and dining staff
- Check with guests to ensure satisfaction with each food course and beverages
- Present an accurate final bill to guests and process payment
Requirements:
- Proven track record of providing exceptional customer service
- Experience in managing dining areas and supervising staff
- Ability to motivate and direct staff to achieve high standards
- Excellent communication and interpersonal skills
- Ability to work well under pressure and maintain a calm demeanor in stressful situations
