Accommodation Guest Services Specialist

2 weeks ago


Singapore beBeeSupport Full time $2,500 - $4,000
Front Desk Support Role

We are seeking a professional to join our team as a Front Desk Associate. As the main point of contact for our guests, you will be responsible for managing all aspects of their accommodation.

This is an exciting opportunity to work in a dynamic environment and contribute to creating a pleasant and memorable stay for our guests.

  • Perform check-in and check-out duties according to established standards
  • Update guest information into our property management system
  • Filing of guest registration cards into designated folders
  • Filing and storage of guest registration cards for check-out guests
  • Checking and charging of daily arrivals, guest in-house, and future bookings via our property management system and online travel agents according to our standards
  • Verify room/capsule availability and prepare rooms for guest arrivals
  • Conduct regular checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas, etc.
  • Check pantries and replenish pantry amenities
  • Prepare and distribute daily hotel reports to relevant parties nightly

Requirements:

  • Independent and adaptable with excellent communication skills
  • Self-motivated with a commitment to work a 5-day week including shifts and weekends
  • Previous experience as a front desk agent, receptionist, or similar role is preferred, but we will train the right person
  • Experience with property management software and online travel agents is highly desirable


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