Accommodation Booking Specialist

2 days ago


Singapore beBeeAccommodation Full time $35,000 - $55,000

Job Title: Accommodation Booking Specialist

We are seeking a highly organized and customer-focused professional to join our team as an Accommodation Booking Specialist. In this role, you will be responsible for providing exceptional service to guests by processing accommodation bookings and ensuring seamless guest experiences.

Key Responsibilities:
  • Be knowledgeable of all hotel facilities and services offered.
  • Master the room product in terms of rates, layout, and physical attributes.
  • Be proficient in operating reservations systems (e.g., Opera PMS, Synxis CRS).
  • Provide prompt, courteous, and efficient service at all times.
  • Ensure accurate reservation entries and updates.
  • Handle email enquiries in a timely manner.
  • Maximize sales opportunities during low and high demand periods.
Required Skills and Qualifications:
  • Work autonomously and effectively within a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Strong analytical capability and attention to detail.
  • Proficiency in hospitality software and technology.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
Others:
  • Support the company's sustainability goals by implementing environmentally responsible practices.
  • Perform other related duties as required.


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