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Accommodation Operations Specialist

3 weeks ago

Singapore beBeeReservation Full time $3,300 - $4,000
Job Overview:

The Reservation Executive plays a vital role in Accommodation operations, overseeing daily tasks of the Reservations Department.

Main Responsibilities:
  • Create and update room reservations using Property Management Systems (PMS).
  • Maintain accurate and up-to-date reservation data.
  • Boost hotel revenues by encouraging team members to upsell.
  • Handle special requests and assign rooms accordingly.
  • Resolve booking issues or discrepancies professionally.
  • Train team members in reservation operations for accuracy and guest satisfaction.
Requirements:
  • Degree in Hospitality/Tourism or equivalent qualification.
  • At least 3 years of relevant work experience.
  • Strong verbal and written communication skills.
  • Familiarity with Opera Cloud technology.