Technical Support Specialist for Enterprise IT Environment

4 days ago


Singapore SMART FORTE CONSULTING LLP Full time

At SMART FORTE CONSULTING LLP, we are seeking a skilled Technical Support Specialist to join our team. This role will be responsible for providing technical support and troubleshooting services for desktops, laptops, workstations, mobile devices, and other hardware equipment.

About the Job

This is a full-time position that requires 5 days of work at Raffles Quay. The successful candidate will have a strong background in Information Technology, Computer Engineering, or related field, with at least 1-2 years of experience in desktop support.

Key Responsibilities
  • Provide technical support and troubleshooting services for hardware and software issues
  • Coordinate with infrastructure teams to resolve network, server, or other infrastructure-related issues
  • Perform asset management tasks, including tracking and maintaining inventory of end-user devices
  • Offer enhanced support for VIP users and provide smart hands support for various hardware devices
  • Deploy services for large-scale efforts, including asset auditing, project support, image integration, on-site installation, user self-installation, migration, and asset recovery
Requirements
  • Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
  • At least 1-2 years of desktop support experience
  • Strong communication skills and ability to work well in a team environment
  • Familiarity with IT Service Management, Asset Management, and IT Hardware Support
Benefits
  • Salary: $2700 - $3100 per month
  • MNC work environment
  • Opportunity to work with a reputable company and gain valuable experience in the field
How to Apply

If you are interested in this opportunity, please send your MS Word resume to us. We look forward to hearing from you.



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