Technical account manager, enterprise support

2 days ago


Singapore This Is An IT Support Group Full time

Minimum Requirements: 5+ years of technical engineering experience Bachelor's degree Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/Dev Ops/big data and analytics/security/applications development in a distributed systems environment Job Overview: AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Technical Account Manager, you will provide consultative architectural and operational guidance to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting, and leadership skills. You’ll work with talented cloud technologists while expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. Key Job Responsibilities: You’ll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical challenges. Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management. Consult with a range of partners from developers through to C-suite executives. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Being part of a wider Enterprise Support team, you’ll provide post-sales, consultative expertise. Solve a variety of problems across different customers as they migrate their workloads to the cloud. Uplift customer capabilities by running workshops, brown bag sessions, etc. A Day in the Life: As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here . About the Team: Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Preferred Qualifications: Experience with AWS services or other cloud offerings. Experience in internal enterprise or external customer-facing environment as a technical lead. Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role. #J-18808-Ljbffr



  • Singapore Amazon Full time

    Technical Account Manager, Enterprise Support Job ID: 2827281 | Amazon Web Services Singapore Private Limited AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Technical...


  • Singapore This Is An IT Support Group Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead...


  • Singapore Zendesk, Inc. Full time

    Join our team at Zendesk as a Technical Account Manager and make a significant impact on customer success and the transformation of Customer Experience (CX) for enterprises. We are in search of an individual who is ambitious and highly skilled in building and managing relationships with team members across all levels. In this role, you will have the...


  • Singapore This Is An IT Support Group Full time

    About VERITASVeritas Technologies solves what no one else can. As the leader in secure multi-cloud data management, over 80,000 customers – including 91% of the Fortune 100 – rely on Veritas to help ensure the protection, recoverability, and compliance of their data.Veritas has a reputation for reliability at scale, which delivers the resilience its...


  • Singapore Coinbase Full time

    Unlocking the Future of FinanceCoinbase is at the forefront of revolutionizing the financial industry with cutting-edge technology and innovative solutions. As a Technical Account Manager, you will play a pivotal role in ensuring our products and services meet and exceed client expectations.About CoinbaseWe're a group of passionate individuals driven by a...

  • Account executive

    1 week ago


    Singapore This Is An IT Support Group Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Account executive

    2 weeks ago


    Singapore This Is An IT Support Group Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Singapore Red Hat Asia-Pacific PTE LTD Full time

    About The RoleWe are seeking an experienced Senior Technical Account Manager to join our team in Singapore. As a trusted advisor, you will work closely with key strategic customers to provide technical guidance and support for Red Hat's Application Services portfolio.Key ResponsibilitiesManage and grow customer relationships by delivering proactive,...


  • Singapore RED HAT ASIA PACIFIC PTE LTD Full time

    Roles & ResponsibilitiesRed Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance...


  • Singapore This Is An IT Support Group Full time

    At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our...


  • Singapore This Is An IT Support Group Full time

    At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a...


  • Singapore This Is An IT Support Group Full time

    About Workato Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're...


  • Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

    About This RoleWe are seeking an experienced Enterprise Account Manager to join our team at EPS COMPUTER SYSTEMS PTE LTD.Job SummaryThis is a challenging and rewarding opportunity for a seasoned professional to manage client relationships, drive business growth, and deliver exceptional customer experiences.ResponsibilitiesDevelop and maintain strong...


  • Singapore Logicalis GmbH Full time

    Enterprise Account ManagerApply locations 351 on Braddell, SG (i Zeno)Time type: Full time Posted on: Posted 6 Days Ago Job requisition id: JR03252Why choose i Zeno?i Zeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a...


  • Singapore This Is An IT Support Group Full time

    About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're...


  • Singapore AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and...


  • Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewMicrosoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.As an Enterprise Account Technology...


  • Singapore Encora Inc. Full time

    IT Production Support EngineerWe are seeking a skilled Technical Support Specialist to join our team at Encora Inc. The ideal candidate will be responsible for supporting the well-being of enterprise applications in production, investigating issues, and providing timely workarounds to users.This role requires close collaboration with Level 2 and Level 3...


  • Singapore ANAPLAN ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesAt Anaplan, we are looking for an Enterprise Account Executive to join a Leader in Connected Planning/EPM space in the world and make your mark on the industry. Based in Singapore, you will take your proven track record of new business sales and Account Management of Global 2000 enterprises across Southeast Asia and sell an incredibly...


  • Singapore Red Hat Asia Pacific Full time

    About The Job Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the...