
Platform Management Expert
2 weeks ago
Job Summary:
As an IT platform specialist, you will be responsible for the deployment, management, and maintenance of client platforms to meet agreed business needs and service levels.
Key Responsibilities:
- Deploy and configure new client platforms to meet business requirements.
- Manage and maintain existing client platforms to ensure optimal performance and efficiency.
- Perform troubleshooting and root cause analysis for client platform-related problems.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and implement technical documentation to support knowledge sharing and onboarding.
- Provide technical guidance and support to junior team members.
Requirements and Qualifications:
- Bachelor's degree in Computer Science or related field.
- Minimum 2 years of experience in IT platform management.
- Strong understanding of Windows operating systems and Active Directory.
- Experience with hardware and software troubleshooting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Skills and Qualifications:
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Windows 10 and Windows 11.
- Hardware components (CPU, RAM, Hard Drive, etc.).
- Customer Support.
- ITIL Foundation certification.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
About Us:
We are a leading provider of IT solutions and services. We offer a collaborative and dynamic work environment that fosters innovation and growth.
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