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Customer Collaboration Manager

1 week ago

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Recruit Express Pte Ltd is a leading recruitment agency that provides high-quality services to clients and candidates alike.

We are seeking a highly skilled Customer Collaboration Manager to join our team and help us achieve our goals.

The ideal candidate will have experience in managing customer/partner collaborations, fostering strategic partnerships, and preparing business reviews and Service Level Agreement (SLA) drafting.

In this role, you will be responsible for expanding our customer base through projects and strategic partnerships, and developing marketing materials to support business needs.

You will also be required to build relationships with stakeholders, identify new business opportunities, and develop new business proposals.

To succeed in this role, you will need excellent communication skills, both written and verbal, and the ability to work collaboratively as part of a team.

Responsibilities:
  • Expand customer/partner collaborations in projects, fostering strategic partnerships.
  • Prepare and lead business reviews and Service Level Agreement (SLA) drafting for assigned client accounts.
  • Develop marketing materials to support business and community outreach needs.
Requirements:
  • A recognized Bachelor's Degree and at least 3-5 years of experience in marketing, business development, or key account management.
  • Working experience in the healthcare sector is highly advantageous.
  • Proven experience managing relationships with stakeholders across all levels of an organization, building trust and credibility.