Technical Service Desk Manager

Job DescriptionWe are seeking a skilled Technical Service Desk Manager to join our team at Alphaeus PTE. LTD.About the JobManage and lead a team of technical support staff to provide first-level technical assistance.Act as a escalation point for unresolved or escalated cases and offer guidance to the team.Take on a broader customer service role, promoting a...

Job SummaryWe are seeking an experienced IT Service Desk Manager to lead our team and deliver exceptional customer service. As a key member of our IT department, you will be responsible for managing and leading the Service Desk team to provide first-level technical support.The successful candidate will have a proven track record in leading teams, excellent...

Job OverviewWe are seeking an experienced Technical Support Specialist to join our IT Service Desk team at JOBLINE RESOURCES PTE. LTD. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, resolving technical issues efficiently, and ensuring seamless service delivery.About the RoleThis is a...

About the RoleWe are seeking a seasoned Technical Operations Lead to oversee the IT Service Desk team at Alphaeus PTE. LTD. This is a key role that requires strong leadership skills, technical expertise, and excellent communication abilities.ResponsibilitiesLead the IT Service Desk team in providing top-notch technical support to our customers.Develop and...

Roles & ResponsibilitiesOperation HourStaggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)•All deliverables and correspondence be written in readily comprehensible English Language.•The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as...

System AdministratorWe are seeking a highly skilled and experienced Technical Support Specialist - IT Service Desk to join our team at RAYTON SOLUTIONS PTE. LTD.Company OverviewOur company is a leading provider of innovative solutions and services, committed to delivering exceptional results and exceeding customer expectations.Salary and BenefitsThe...

OverviewSSEA CONSORTIUM PRIVATE LIMITED is seeking a skilled Technical Support Specialist to lead its IT Service Desk team in Singapore. The ideal candidate will have extensive experience in technical support and team supervision, with a strong focus on customer experience and service delivery.Job SummaryThis is a full-time position responsible for managing...

Job DescriptionThis is a key leadership role that oversees the IT Service Desk team, responsible for delivering high-quality customer service and ensuring seamless incident restoration. The successful candidate will have a proven track record of managing teams, leading technical support operations, and promoting a culture of excellent customer service.About...

About ARCBLUE SINGAPORE PTE. LTD.A leading professional services firm in Asia, we are seeking an experienced Senior IT Service Desk Manager to oversee our global technical support team.Responsibilities:Manage and develop a high-performing team of Service Desk AnalystsPromote efficient delivery of IT services, including advising project teams on technical...

Roles & ResponsibilitiesJob Description & Requirements• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience•...

Roles & Responsibilities• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• Managing incidents including business expectations and communication• Strong knowledge of...

About ALPHAEUS PTE. LTD.ALPHAEUS PTE. LTD. is a forward-thinking organization that requires skilled IT professionals to drive our business forward.Job Summary:We are seeking an experienced IT Helpdesk/Service Desk Engineer to join our team as an IT Support Specialist - Desktop and Technical Service Desk. As a key member of our support team, you will be...

About Alphaeus PTE. LTD.We are a leading technology company seeking an experienced Service Desk Lead to join our team.Job Title: Service Desk Lead - IT Support ManagerEstimated Salary: SGD 60,000 - SGD 80,000 per annum.Job Description:Company Overview:As a Service Desk Lead at Alphaeus PTE. LTD., you will be responsible for managing and leading our Service...

About the RoleJobline Resources is seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional service to our clients. This is a fantastic opportunity for a motivated professional to join our organization and make a real impact.Key Responsibilities:To oversee the delivery of IT services, ensuring they meet established Service...

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective...

About ALPHAEUS PTE. LTD.We are seeking a highly skilled IT Service Desk Team Lead to join our team. The successful candidate will lead our Service Desk and staff to provide 1st level technical support, act as an escalation point for unresolved or escalated cases, and promote the customer service ethic to maintain a high degree of customer service for all...

Roles & ResponsibilitiesOur client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of...

Roles & ResponsibilitiesA Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to...

Roles & ResponsibilitiesAbout the hiring companyThe hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and...

About the RoleITCAN PTE. LIMITED is seeking an experienced IT Service Desk Engineer/Technical Support Specialist to join our team. This is a fantastic opportunity for a skilled professional to provide technical support and resolution to customers.Key Responsibilities:• Provide timely and effective technical support to customers via phone, email, or chat...