Cluster Manager(Service Desk)

About the RoleJobline Resources is seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional service to our clients. This is a fantastic opportunity for a motivated professional to join our organization and make a real impact.Key Responsibilities:To oversee the delivery of IT services, ensuring they meet established Service...

Job SummaryWe are seeking an experienced IT Service Desk Manager to lead our team and deliver exceptional customer service. As a key member of our IT department, you will be responsible for managing and leading the Service Desk team to provide first-level technical support.The successful candidate will have a proven track record in leading teams, excellent...

Roles & ResponsibilitiesThe Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.Pre-requisites•Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a...

Rayton Solutions PTE. LTD.We are seeking an experienced IT Service Desk Operations Manager to join our team in Singapore.As a key member of our IT department, you will be responsible for overseeing the delivery of high-quality IT services, ensuring they meet established SLAs and service quality standards.Your primary goal will be to lead and develop the...

About IHiSIHiS is a leading HealthTech organisation driving digital transformation in the healthcare sector.Job OverviewWe are seeking an experienced Strategic Cluster IT Manager to join our team. This role will be responsible for directing cluster-focused HIT solutions and enabling required alignment to IT technological governance, cybersecurity, and...

Roles & ResponsibilitiesStaggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per rosterAbout the job: Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and...

Job DescriptionWe are seeking a skilled Technical Service Desk Manager to join our team at Alphaeus PTE. LTD.About the JobManage and lead a team of technical support staff to provide first-level technical assistance.Act as a escalation point for unresolved or escalated cases and offer guidance to the team.Take on a broader customer service role, promoting a...

Job DescriptionAbout the Role:We are seeking an experienced Technical Service Desk Manager to join our team at ITCAN PTE. LIMITED. The successful candidate will be responsible for leading our Service Desk team, ensuring seamless customer service and technical support.Key Responsibilities:Manage and lead the Service Desk team to provide high-quality technical...

Roles & ResponsibilitiesOur client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of...

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective...

Job DescriptionThis is a key leadership role that oversees the IT Service Desk team, responsible for delivering high-quality customer service and ensuring seamless incident restoration. The successful candidate will have a proven track record of managing teams, leading technical support operations, and promoting a culture of excellent customer service.About...

About ARCBLUE SINGAPORE PTE. LTD.A leading professional services firm in Asia, we are seeking an experienced Senior IT Service Desk Manager to oversee our global technical support team.Responsibilities:Manage and develop a high-performing team of Service Desk AnalystsPromote efficient delivery of IT services, including advising project teams on technical...

Roles & ResponsibilitiesJob Description & Requirements• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience•...

About Alphaeus PTE. LTD.We are a leading technology company seeking an experienced Service Desk Lead to join our team.Job Title: Service Desk Lead - IT Support ManagerEstimated Salary: SGD 60,000 - SGD 80,000 per annum.Job Description:Company Overview:As a Service Desk Lead at Alphaeus PTE. LTD., you will be responsible for managing and leading our Service...

Roles & Responsibilities• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• Managing incidents including business expectations and communication• Strong knowledge of...

About the Role:The Asia Service Desk and Deskside Operations Manager will be responsible for managing the service desk and deskside support in Asia countries, including China, Japan, Korea, South East Asia, and Taiwan. This role will oversee the centralized service desk center and distributed on-site deskside operations, ensuring compliance with the Master...

Position Overview Supporting KTLO in our cluster agencies. Majority skill set is in EUC. High demands are mainly in that space and speed to market is essential. Role & Responsibilities During IT Incidents Serves as POC to GCIO, users and cluster management. Team with IPM team to restore service as soon as possible. Work with GCIO on crisis management....

Position Overview Supporting KTLO in our cluster agencies. Majority skill set is in EUC. High demands are mainly in that space and speed to market is essential Role & Responsibilities During IT Incidents Serves as POC to GCIO, users and cluster management Team wit IPM team to restore service as soon as possible Work with GCIO on crisis management Perform...

Roles & Responsibilities• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience• Managing incidents including...

About ALPHAEUS PTE. LTD.We are seeking a highly skilled IT Service Desk Team Lead to join our team. The successful candidate will lead our Service Desk and staff to provide 1st level technical support, act as an escalation point for unresolved or escalated cases, and promote the customer service ethic to maintain a high degree of customer service for all...