Service Desk Engineer

Roles & ResponsibilitiesService Desk EngineerWe are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.Job Responsibilities: Provide level 2 End User Computing support and well verse in Windows OS. Good Hardware and software troubleshooting skills for...

Service Desk Engineer We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore. Job Responsibilities: Provide level 1.5 End User Computing support and well verse in Windows OS Diagnosing end-user system failures and implement repair solutions. Diagnosing...

Roles & Responsibilities• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience• Managing incidents including...

About the RoleJobline Resources is seeking an experienced IT Service Desk Manager to lead our team in delivering exceptional service to our clients. This is a fantastic opportunity for a motivated professional to join our organization and make a real impact.Key Responsibilities:To oversee the delivery of IT services, ensuring they meet established Service...

GOLDTECH RESOURCES PTE LTD is seeking a highly skilled IT Service Desk Engineer to join our team. As an IT Service Desk Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Estimated salary: SGD 45,000 - 60,000 per annum.Job DescriptionRespond to incidents or requests for help via phone, email, and...

Roles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...

Roles & ResponsibilitiesJob Description:As a Service Desk Engineer with knowledge in endpoint management, you will be the first point of contact for IT support within the organization, providing technical assistance to users while ensuring the smooth operation of endpoint devices such as desktops, laptops, and mobile devices. You will troubleshoot issues,...

Rayton Solutions PTE. LTD.We are seeking an experienced IT Service Desk Operations Manager to join our team in Singapore.As a key member of our IT department, you will be responsible for overseeing the delivery of high-quality IT services, ensuring they meet established SLAs and service quality standards.Your primary goal will be to lead and develop the...

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

Job Description & Requirements: Combines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Responsibilities: Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk,...

Roles & ResponsibilitiesJob Responsibilities Respond to incidents or requests for help, via the phone, email and web Diagnose and resolve technical hardware and software issues via call or remote tools Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles) Ensure tickets managed within KPI...

Roles & ResponsibilitiesJob Description & Requirements• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience•...

Roles & ResponsibilitiesCandidates Open for Shift can applyBrief Job Description Position SummaryThe 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)Key Responsibilities & Results1 Provide First Call Resolution (FCR) technical support...

Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the...

Job SummaryWe are seeking an experienced IT Service Desk Manager to lead our team and deliver exceptional customer service. As a key member of our IT department, you will be responsible for managing and leading the Service Desk team to provide first-level technical support.The successful candidate will have a proven track record in leading teams, excellent...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. As a key member of the NTU Shared Services (NSS) IT Team, the Assistant Manager will oversee IT Service Desk operations, leading initiatives to enhance and...

Job Title: IT Service Desk Engineer - Incident Resolution SpecialistLocation: SingaporeAbout the Job:We are seeking an experienced IT Service Desk Engineer to join our team in Singapore. As an IT Service Desk Engineer, you will be responsible for providing technical support and resolving incidents related to our clients' IT infrastructure and systems.Key...

Roles & Responsibilities• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience• Managing incidents including...

Roles & ResponsibilitiesProvide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. 3. Furnish and submit timely updates to...