Service Desk Engineer

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

Job Description & Requirements: Combines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Responsibilities: Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk,...

Roles & ResponsibilitiesJob description: Be the point of contact for service desk. Provide 1st and 2nd level support to troubleshoot IT issues. Provide assistance & support to IT Projects. Assist in the daily running of data center and server management. Assist in procurement, document control, asset tracking & administration.Requirements: 2 - 5 years...

Roles & ResponsibilitiesCandidates Open for Shift can applyBrief Job Description Position SummaryThe 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)Key Responsibilities & Results1 Provide First Call Resolution (FCR) technical support...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. As a key member of the NTU Shared Services (NSS) IT Team, the Assistant Manager will oversee IT Service Desk operations, leading initiatives to enhance and...

Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the...

Roles & Responsibilities 2 years of working experience in service desk, helpdesk or any IT support with some networking. Diagnose and resolve technical issues related to hardware, software, and network connectivity remotely. (Level 1 support) Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely...

Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...

We are seeking a skilled Desktop/Service Desk Engineer to join our team at NCS. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients. Your primary focus will be on performing end-user support, troubleshooting client platform-related problems, and responding promptly to incidents.Key...

We are looking for a skilled and resourceful IT Service Desk Support Specialist to join our team at NCS.The ideal candidate will have a passion for delivering exceptional customer experiences and possess a strong understanding of technology administration.The IT Service Desk Support Specialist will be responsible for providing first-call resolution technical...

Job SummaryWe are seeking a skilled IT Support Engineer to join our team as a Help Desk Engineer. In this role, you will be responsible for providing end-user support, troubleshooting client platform-related problems, and responding promptly to incidents.

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia. Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love...

Are you looking for value adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing...

What we doThe Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do...

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia. Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love...

NCS is seeking a skilled Desktop/Service Desk Engineer to join our diverse team of professionals. With us, you'll have the opportunity to make a lasting impact and contribute to the delivery of top-notch services to our clients.As a leading technology services firm, we strive to create sustainable value for all our stakeholders. Our sustainability strategy...

About Us Electro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets. Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser, electronics, optronics, gimbals, telescopes and beam directors, and precision mechanisms. With our headquarters in...

Roles & ResponsibilitiesJob Responsibilities: Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. Monitor service levels and performance...

Roles & ResponsibilitiesLocation: Changi AiportWorking Hours: Monday to Friday: 2 staggered time - 7am - 4pm / 10am - 7pmSalary: Up to $2,800 (based on qualifications and experience)Responsibilities: Provide 1st Level Technical Support via phone, remote assistance, and email. Escalate and track incident/service requests professionally and promptly. ...

About the Role:The Asia Service Desk and Deskside Operations Manager will be responsible for managing the service desk and deskside support in Asia countries, including China, Japan, Korea, South East Asia, and Taiwan. This role will oversee the centralized service desk center and distributed on-site deskside operations, ensuring compliance with the Master...