Asia Service Desk and Deskside Operations Manager

Job SummaryWe are seeking a highly skilled Asia Service Desk and Deskside Operations Manager to join our team at Applied Materials. As a key member of our global IT support team, you will be responsible for managing the service desk and deskside operations in Asia, ensuring seamless delivery of services to our customers.About the RoleIn this role, you will...

Roles & ResponsibilitiesJob Description Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude. Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support) Incident management in logging, tracking and escalating...

Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to join our team at Singtel. As a Service Desk Manager, you will be responsible for the overall management of people, finance, and day-to-day Service Desk activities of project teams.ResponsibilitiesEstablish and maintain Service Desk policies, procedures, and knowledge...

Job SummaryWe are seeking a skilled Technical Support Engineer to join our Service Desk team at Indosuez Wealth Management. As a key member of our IT support team, you will be responsible for providing first-line technical support to our employees and ensuring the smooth operation of our IT systems.Key ResponsibilitiesManage all incoming IT production issues...

Roles & ResponsibilitiesResponsibilities: Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc. IMACD: physical installations, moves, adds, changes, and de-installs for a wide...

Roles & Responsibilities 2 years of working experience in service desk, helpdesk or any IT support with some networking. Diagnose and resolve technical issues related to hardware, software, and network connectivity remotely. (Level 1 support) Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely...

Job Summary:Serving as the first point of contact for guests at a Navy Gateway Inn and Suites or Navy Lodge property, this role involves handling all stages of guest stays, accommodating special requests, and resolving issues that may arise. This position is responsible for front desk operations, lobby appearance, guest service-related office operations, and...

Roles & ResponsibilitiesJob Responsibilities: Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. Monitor service levels and performance...

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...

Roles & ResponsibilitiesThe detailed job scope is as the following:Organization, management and full integration of the operation Owner of MSA & - Ensuring operational compliance with the MSA Owner of SLA Compliance - Owns Key Measurements, Service Levels & Critical Deliverables Reporting - collect data for key deliverables and generate reports as per SOW...

Roles & ResponsibilitiesExplore the possibilities across our global house of brands.Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and...

Job Description & Requirements: Combines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Responsibilities: Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk,...

Roles & ResponsibilitiesJob Summary:As a Deskside Engineer, you will be responsible for providing 2nd level helpdesk and onsite support to users and VIPs, ensuring seamless operation of desktops, notebooks, mobile devices, peripherals, video conferencing, and audio-conferencing equipment. You will be tasked with updating software patches and delivering...

Roles & ResponsibilitiesNBCUNIVERSAL INTERNATIONALNBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a...

Roles & ResponsibilitiesThe Front Desk Administrator is the welcoming face of our preschool, responsible for creating a positive first impression for families and visitors. The ideal candidate will support the preschool's operations while ensuring a safe and inviting environment for children and parents. This is a 2-month temporary role with an option to...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. As a key member of the NTU Shared Services (NSS) IT Team, the Assistant Manager will oversee IT Service Desk operations, leading initiatives to enhance and...

We are looking for aService Desk Operatorto join our team and provide exceptionalLevel 1 technical supportand customer service.In this role, you will diagnose and resolve hardware, software, and network connectivity issues, manage incidents using a ticketing system, and escalate complex problems as needed. You will also help maintain our knowledge base,...

Job Title: Front Desk ManagerJob Summary: We are seeking a highly skilled Front Desk Manager to join our team at Yoga Movement PTE. LTD. As a Front Desk Manager, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming studio environment, and ensuring seamless studio operations.Key Responsibilities:• Manage...

Responsibilities: Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. Monitor service levels and performance metrics to identify areas for...

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia. Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love...