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Front Desk Manager
2 months ago
Job Title: Front Desk Manager
Job Summary: We are seeking a highly skilled Front Desk Manager to join our team at Yoga Movement PTE. LTD. As a Front Desk Manager, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming studio environment, and ensuring seamless studio operations.
Key Responsibilities:
• Manage customer service inquiries and resolve issues in a timely and professional manner
• Maintain a clean and organized studio environment, including front desk areas, practice rooms, and changing rooms
• Ensure all facilities are functioning properly and stocked with necessary supplies
• Train new front desk staff on studio operations, customer service, and technology systems
Requirements:
• Proven customer service experience in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems
• Availability to work a variety of shifts, including evenings and weekends
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance