Front Desk Ambassador

23 hours ago


Singapore NAUMI HOTELS SG PTE. LTD. Full time
Hotel Front Desk Representative Job Summary

We are seeking a motivated and detail-oriented Hotel Front Desk Representative to join our team at NAUMI HOTELS SG PTE. LTD.

This is a full-time position that requires excellent communication skills, a positive attitude, and the ability to work independently in a fast-paced environment.

About the Role

The successful candidate will be responsible for providing exceptional customer service to guests, handling front desk operations, and ensuring seamless guest experiences.

You will be the first point of contact for guests, responding to their queries, resolving issues promptly, and ensuring they feel welcomed and valued throughout their stay.

Key Responsibilities
  • Customer Service: Greet guests warmly, respond to queries, and resolve issues efficiently.
  • Front Desk Operations: Check-in/check-out guests, handle room assignments, and manage inventory.
  • Communication: Maintain accurate records, document incidents, and communicate with other departments as needed.
Requirements

To be successful in this role, you should possess:

  • A high school diploma or equivalent.
  • At least 2 years of experience in a hospitality setting.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied shifts, including weekends and public holidays.
What We Offer

We offer a competitive salary package, comprehensive training, and opportunities for career growth in a dynamic and supportive environment.



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