Service Desk Operators

Roles & Responsibilities 2 years of working experience in service desk, helpdesk or any IT support with some networking. Diagnose and resolve technical issues related to hardware, software, and network connectivity remotely. (Level 1 support) Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely...

About the Role:The Asia Service Desk and Deskside Operations Manager will be responsible for managing the service desk and deskside support in Asia countries, including China, Japan, Korea, South East Asia, and Taiwan. This role will oversee the centralized service desk center and distributed on-site deskside operations, ensuring compliance with the Master...

Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to join our team at Singtel. As a Service Desk Manager, you will be responsible for the overall management of people, finance, and day-to-day Service Desk activities of project teams.ResponsibilitiesEstablish and maintain Service Desk policies, procedures, and knowledge...

Job Description & Requirements: Combines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Responsibilities: Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk,...

Job SummaryWe are seeking a highly skilled Asia Service Desk and Deskside Operations Manager to join our team at Applied Materials. As a key member of our global IT support team, you will be responsible for managing the service desk and deskside operations in Asia, ensuring seamless delivery of services to our customers.About the RoleIn this role, you will...

We are looking for aService Desk Operatorto join our team and provide exceptionalLevel 1 technical supportand customer service.In this role, you will diagnose and resolve hardware, software, and network connectivity issues, manage incidents using a ticketing system, and escalate complex problems as needed. You will also help maintain our knowledge base,...

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...

Nanyang Technological University (NTU) Shared Services (NSS) is a centralized unit that provides administrative, operational, and support services to various departments and units within the university. As a key member of the NTU Shared Services (NSS) IT Team, the Assistant Manager will oversee IT Service Desk operations, leading initiatives to enhance and...

Roles & ResponsibilitiesWe are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.Responsibilities: Monitor enterprise IT networks and server systems Act as a single point of...

About Us Electro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets. Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser, electronics, optronics, gimbals, telescopes and beam directors, and precision mechanisms. With our headquarters in...

Roles & ResponsibilitiesJob Responsibilities: Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. Monitor service levels and performance...

What we doThe Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do...

Job Title: Front Desk ExecutiveJob Summary:We are seeking a Front Desk Executive to join our team at Accor. The successful candidate will provide exceptional customer service, manage front office operations, and maintain a high level of professionalism at all times.Key Responsibilities:Provide quality customer service to guests, ensuring a smooth and timely...

We are looking for a skilled and resourceful IT Service Desk Support Specialist to join our team at NCS.The ideal candidate will have a passion for delivering exceptional customer experiences and possess a strong understanding of technology administration.The IT Service Desk Support Specialist will be responsible for providing first-call resolution technical...

Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...

Roles & ResponsibilitiesJob Description:As a Service Desk Engineer with knowledge in endpoint management, you will be the first point of contact for IT support within the organization, providing technical assistance to users while ensuring the smooth operation of endpoint devices such as desktops, laptops, and mobile devices. You will troubleshoot issues,...

Roles & ResponsibilitiesJob description: Be the point of contact for service desk. Provide 1st and 2nd level support to troubleshoot IT issues. Provide assistance & support to IT Projects. Assist in the daily running of data center and server management. Assist in procurement, document control, asset tracking & administration.Requirements: 2 - 5 years...

Roles & ResponsibilitiesLocation: Changi AiportWorking Hours: Monday to Friday: 2 staggered time - 7am - 4pm / 10am - 7pmSalary: Up to $2,800 (based on qualifications and experience)Responsibilities: Provide 1st Level Technical Support via phone, remote assistance, and email. Escalate and track incident/service requests professionally and promptly. ...

Job Title: Front Desk ManagerJob Summary: We are seeking a highly skilled Front Desk Manager to join our team at Yoga Movement PTE. LTD. As a Front Desk Manager, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming studio environment, and ensuring seamless studio operations.Key Responsibilities:• Manage...