Vendor Relationship Manager
4 weeks ago
This role is responsible for managing and supporting external vendor operations and performance to enhance customer experience.
Key Responsibilities:- Coordinate vendor management tasks amongst external vendors and internal stakeholders.
- Monitor and review vendor performance to identify areas for improvement.
- Develop and maintain regular reporting to track vendor performance and progress.
- Manage vendor relations and daily operations to ensure seamless execution.
- Collaborate with process teams and vendors to enhance processes and improve customer experience.
- Analyze data to identify opportunities for efficiency improvements and implement strategic solutions.
- Provide exceptional customer service and handle service recovery when required.
- Participate in the development of workflow processes, methods, and policies for vendors.
- Be the point of contact for vendors and provide support during ad-hoc or urgent matters.
- Validate vendor KPIs and appeal claims.
- Manage email correspondence between stakeholders.
- Conduct interviews and perform audits on technician calls.
- Degree in any discipline.
- Proficiency in Microsoft Excel and PowerPoint (Tableau or Power BI knowledge is an added advantage).
- Excellent communication and interpersonal skills.
- Attention to detail and ability to comprehend complex information.
- Ability to work with all levels, including technicians, contractors, and customers.
- Ability to work in a fast-paced environment and adhere to established guidelines and performance standards.
- Excellent decision-making skills and a customer-oriented approach.
- Ability to work on shift, weekends, and Public Holidays as required.
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Vendor Relationship Manager
4 weeks ago
Singapur, Singapore StarHub Full timeJob PurposeThis role is responsible for managing and supporting external vendor operations and performance to enhance customer experience.Key ResponsibilitiesCoordinate vendor management tasks and monitor vendor performance to ensure seamless operations.Develop and implement process improvements to enhance customer experience and efficiency.Collaborate with...
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AWS Colocation Vendor Relationship Manager
2 months ago
Singapur, Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full timeAbout the RoleWe are seeking a highly skilled Vendor Performance Partner Manager to join our AWS Infrastructure Partner Management (IPM) team. As a key member of our team, you will be responsible for managing relationships with AWS's colocation providers and driving service improvements across a global portfolio of infrastructure deployments.Key...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob OverviewWe are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves overseeing sourcing, negotiating contracts, and managing vendor relationships to ensure optimal service delivery.Key Responsibilities:Engage in sourcing IT products and services while negotiating favorable contracts.Manage relationships...
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Associate Vendor Manager
1 month ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeJob Title: Associate Vendor ManagerAmazon Asia-Pacific Holdings Private Limited is seeking a highly skilled Associate Vendor Manager to join our team in Singapore. As a key member of our Retail Vendor Recruitment organization, you will play a crucial role in building and maintaining strong relationships with vendors, driving business growth, and shaping the...
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IT Vendor Management Lead
4 months ago
Singapur, Singapore StarHub Full timeJob Description In this position, the applicant will join the IT Vendor Management team to perform sourcing, contract negotiations and vendor management functions. The role reports into the Head, Vendor Management Office within the Information Services division. The IT Vendor Management Lead will source for IT products/services, negotiate...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob OverviewWe are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves engaging in sourcing, negotiating contracts, and overseeing vendor relationships.Reporting Structure:This position reports directly to the Head of the Vendor Management Office within the Information Services division.Key...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob OverviewWe are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves engaging in sourcing, negotiating contracts, and overseeing vendor relationships to ensure optimal performance and compliance.Key Responsibilities:Collaborate with the Head of the Vendor Management Office within the Information Services...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob OverviewJoin the dynamic IT Vendor Management team at StarHub, where you will engage in sourcing, negotiating contracts, and overseeing vendor management activities.Reporting Structure:This position reports directly to the Head of the Vendor Management Office within the Information Services division.Key Responsibilities:Conduct sourcing for IT products...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob Title: IT Vendor Management LeadJob Summary:The IT Vendor Management Lead will be responsible for sourcing, negotiating, and managing IT vendors to ensure optimal value and compliance with corporate policies and regulations. The role will involve evaluating vendor performance, identifying cost savings opportunities, and developing strategies to improve...
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IT Vendor Management Lead
4 weeks ago
Singapur, Singapore StarHub Full timeJob Title: IT Vendor Management LeadJob Summary:The IT Vendor Management Lead will be responsible for sourcing, negotiating, and managing IT vendors to ensure optimal value and compliance with corporate policies and regulations. The role will involve evaluating vendor base for cost savings opportunities, monitoring and analyzing trends in company spending,...
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IT Vendor Management Specialist
1 month ago
Singapur, Singapore StarHub Full timeJob Title: IT Vendor Management LeadJob Summary:The IT Vendor Management Lead will be responsible for sourcing, negotiating, and managing IT products and services. This role will work closely with the Head, Vendor Management Office to ensure that procurement and vendor management objectives are achieved.Key Responsibilities:Evaluate vendor base for cost...
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Vendor Management Specialist
4 weeks ago
Singapur, Singapore TD International Services Limited Full timeJob Profile SummaryAs a Vendor Manager at TD International Services Limited, you will be responsible for managing Third-Party Business Arrangements through all stages of the Third-Party Management Lifecycle (TPML). This includes understanding and maintaining knowledge of Business Arrangement terms, monitoring and analyzing performance, and identifying and...
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IT Vendor Management Specialist
2 months ago
Singapur, Singapore StarHub Full timeJob OverviewJoin the esteemed IT Vendor Management team at StarHub, where you will engage in sourcing, negotiating contracts, and overseeing vendor management activities.Reporting Structure:This role reports directly to the Head of the Vendor Management Office within the Information Services division.Key Responsibilities:Conduct sourcing for IT products and...
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Vendor Management Specialist
1 month ago
Singapur, Singapore TD International Services Limited Full timeJob SummaryWe are seeking a highly skilled Vendor Manager to join our team at TD International Services Limited. As a Vendor Manager, you will be responsible for managing third-party business arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies, and standards.Key...
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AWS Colocation Vendor Manager
4 weeks ago
Singapur, Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full timeAbout the RoleWe are seeking a highly skilled Vendor Performance Partner Manager to join our AWS Infrastructure Partner Management (IPM) team. As a key member of our team, you will be responsible for managing relationships with AWS's colocation providers and driving service improvements across a global portfolio of infrastructure deployments.Key...
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Vendor Management Specialist
2 months ago
Singapur, Singapore TD International Services Limited Full timeJob SummaryWe are seeking a highly skilled Vendor Manager to join our team at TD International Services Limited. As a Vendor Manager, you will be responsible for managing third-party business arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies, and standards.Key...
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Amazon Fresh Vendor Manager
1 month ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeJob Title: Vendor Manager, Amazon FreshAmazon's SG Consumables team is seeking a talented Vendor Manager to lead our Fresh Meat, Poultry & Seafood categories. Our vision is to revolutionize how our customers in Singapore shop for grocery. We aim to achieve this by delivering a seamless shopping experience through technology, relevant selection, high quality,...
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Amazon Fresh Vendor Manager
4 weeks ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeJob Title: Vendor Manager, Amazon FreshAmazon's SG Consumables team is seeking a talented Vendor Manager to join our Fresh Meat, Poultry & Seafood categories. Our vision is to revolutionize how our customers in Singapore shop for grocery. We aim to achieve this by delivering a tech-led, seamless shopping experience that combines relevant selection, high...
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Amazon Fresh Vendor Manager
1 month ago
Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full timeJob Title: Vendor Manager, Amazon FreshAmazon's SG Consumables team is seeking a talented Vendor Manager to lead our Fresh Meat, Poultry & Seafood categories. Our vision is to revolutionize how our customers in Singapore shop for grocery. We aim to achieve this by delivering a tech-led, seamless shopping experience that combines relevant selection, high...
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Vendor Management Specialist
4 weeks ago
Singapur, Singapore TD International Services Limited Full timeJob SummaryWe are seeking a highly skilled Vendor Management Specialist to join our team at TD International Services Limited. As a key member of our Vendor Management team, you will be responsible for managing third-party business arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies,...