IT Vendor Management Specialist

2 months ago


Singapur, Singapore StarHub Full time

Job Overview

We are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves engaging in sourcing, negotiating contracts, and overseeing vendor relationships to ensure optimal performance and compliance.

Key Responsibilities:

  • Collaborate with the Head of the Vendor Management Office within the Information Services division.
  • Identify and source IT products and services, negotiate favorable contracts, and manage vendor interactions.
  • Work closely with stakeholders to ensure effective outsourcing governance.
  • Directly engage with senior management across business and IT sectors, as well as with vendors.

Performance Objectives:

  • Meet procurement and vendor management goals and key performance indicators (KPIs).
  • Assess the vendor landscape for potential cost-saving opportunities.
  • Ensure adherence to regulatory requirements and internal policies.
  • Develop and implement procurement and vendor management strategies, processes, and best practices.
  • Enhance productivity and efficiency through regular process evaluations.
  • Facilitate timely and cost-effective purchasing decisions.
  • Empower operational efficiencies through effective use of people, processes, and technology.
  • Stay informed about evolving technologies and market trends.
  • Review and assess vendor proposals, selecting the most suitable suppliers.
  • Establish and nurture vendor relationships to foster collaboration.
  • Negotiate commercial agreements and manage dispute resolutions effectively.
  • Monitor vendor contracts and performance metrics closely.
  • Conduct comprehensive business reviews of vendor performance.
  • Analyze data and prepare management reports for strategic insights.
  • Oversee vendor performance and implement service improvement initiatives.
  • Support audit processes related to outsourcing practices.
  • Develop and manage processes for effective vendor management in multi-vendor settings.

Qualifications:

  • 3 to 5 years of experience in IT vendor management or outsourcing.
  • Proven experience in IT sourcing and contract negotiation.
  • Experience in the telecommunications or technology sector is advantageous.
  • Results-driven, detail-oriented, and resourceful.
  • Strong analytical skills complemented by excellent interpersonal abilities.
  • A collaborative team player who is self-motivated and capable of thriving under pressure.


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