AVP, Specialist, Vendor Management Expert
4 weeks ago
Job Summary
We are seeking a highly skilled AVP, Specialist, Vendor Management to join our Risk Management Group. The successful candidate will be responsible for managing and overseeing end-to-end outsourcing arrangements, ensuring compliance with Group Policy and Standards, and adopting a dynamic risk management approach to proactively manage emerging risks.
Key Responsibilities
- Manage and oversee end-to-end outsourcing arrangements to enhance collection performance and effect additional recovery.
- Ensure compliance with Group Policy and Standards, local laws and regulations, and control and procedure of the Bank.
- Adopt a dynamic risk management approach to proactively manage emerging risks in outsourcing arrangements.
- Drive system and process enhancements to support business strategies, including support ecosystem agenda across the group.
- Manage day-to-day outsourcing operations, including account assignment, service level performance, account management, and customer management, working with key stakeholders to ensure robust risk management of outsourcing arrangements.
Requirements
- 6+ years of experience in banking collection or bad debt recovery.
- Experience in outsourcing operations and vendor risk management.
- Effective quantitative, analytical, and interpretive skills.
- Experience in management projects or change management in related domains will be an added advantage.
Education and Qualifications
- Diploma or University Degree in a related field or a combination of education and equivalent industry-related experience.
Work Relationships
- Display a high degree of team spirit and professionalism, and able to cooperate in a harmonious and productive manner with superiors, peers, subordinates, internal customers, and external service providers to achieve team goals and performance targets.
About DBS Bank
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
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