IT Vendor Management Specialist
2 months ago
Job Overview
We are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves engaging in sourcing, negotiating contracts, and overseeing vendor relationships.
Reporting Structure:
This position reports directly to the Head of the Vendor Management Office within the Information Services division.
Key Responsibilities:
- Drive procurement and vendor management goals and key performance indicators (KPIs).
- Assess the vendor landscape for potential cost-saving opportunities.
- Ensure adherence to regulatory requirements and internal policies.
- Develop and implement procurement and vendor management strategies, processes, and protocols.
- Enhance productivity and efficiency through thorough process evaluations.
- Facilitate timely and cost-effective purchasing activities.
- Empower improvements in people, processes, and technology.
- Stay informed about evolving technologies.
- Review and assess vendor proposals, selecting appropriate suppliers.
- Establish and nurture vendor relationships.
- Negotiate commercial agreements and manage dispute resolutions.
- Monitor vendor contracts and performance metrics.
- Conduct comprehensive business reviews of vendor performance.
- Analyze data and prepare management reports.
- Oversee vendor performance and initiatives for service enhancement.
- Support audit processes related to outsourcing.
- Develop and maintain vendor management procedures for environments with multiple vendors.
Qualifications:
- 3 to 5 years of experience in IT vendor management or outsourcing.
- Proven experience in IT sourcing and contract negotiations.
- Experience in the telecommunications or technology sector is advantageous.
- Results-driven, detail-oriented, and resourceful.
- Strong analytical skills coupled with excellent interpersonal abilities.
- A collaborative team player who is self-motivated and capable of working under pressure.
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