Senior Vendor Management Specialist

7 days ago


Singapur, Singapore United Overseas Bank Full time

Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Senior Vendor Management Specialist. In this role, you will be responsible for spearheading projects and initiatives in the area of vendor operations, driving data-driven programs to support run & change agendas, and reviewing and recommending process improvements for productivity effectiveness and efficiency.

About the Role

As a Senior Vendor Management Specialist, you will be responsible for managing the outsourced vendor, including monthly reviews on service delivery, conducting monthly service level meetings, liaising with vendors on business demands, contract negotiation, and annual outsourcing reviews. You will also conduct risk reviews, lead periodic control checks, upkeep, update, and maintenance of the Standard Operating Procedures (SOP) for the team's processes.

Key Responsibilities

  • Spearhead projects and initiatives in the area of vendor operations
  • Drive data-driven programs to support run & change agendas
  • Review and recommend process improvements for productivity effectiveness and efficiency
  • Manage the outsourced vendor
  • Conduct risk reviews
  • Lead periodic control checks, upkeep, update, and maintenance of SOP
  • Manage team in liaising with internal stakeholders and vendors on day-to-day operations of card embossing and card delivery matters
  • Prepare Card Operations' MIS reports relating to processing volume, productivity, timeliness, and resources
  • Prepare monthly and quarterly scheme reports

Requirements

  • Bachelor Degree with 4 to 5 years of working experience in Banking Operations
  • Good to have background in Card Operations
  • Meticulous and proficient in MS Office applications
  • Ability to work in fast-paced environment


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