IT Vendor Management Specialist

2 months ago


Singapur, Singapore StarHub Full time

Job Overview

We are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves overseeing sourcing, negotiating contracts, and managing vendor relationships to ensure optimal service delivery.

Key Responsibilities:

  • Engage in sourcing IT products and services while negotiating favorable contracts.
  • Manage relationships with vendors and collaborate with various stakeholders to ensure effective outsourcing governance.
  • Interact directly with senior management across business and IT sectors, as well as with vendors.

Objectives:

  • Meet procurement and vendor management targets and key performance indicators (KPIs).
  • Assess the vendor landscape for potential cost-saving opportunities.
  • Ensure adherence to regulatory standards and internal policies.
  • Develop and implement procurement and vendor management strategies, processes, and procedures.
  • Enhance productivity and efficiency through regular process evaluations.
  • Facilitate timely and cost-effective purchasing decisions.
  • Leverage technology to improve operational efficiencies.
  • Stay informed about evolving technologies and market trends.
  • Review and evaluate vendor proposals, selecting the most suitable suppliers.
  • Establish and nurture vendor relationships while negotiating commercial agreements and resolving disputes.
  • Monitor vendor contracts and assess performance metrics.
  • Conduct comprehensive business reviews of vendor performance.
  • Analyze data to prepare management reports.
  • Oversee vendor performance and implement service improvement initiatives.
  • Support audit processes related to outsourcing activities.
  • Develop and manage vendor management processes suitable for multi-vendor environments.

Qualifications:

  • 3 to 5 years of experience in IT vendor management or outsourcing.
  • Proficient in IT sourcing and contracting practices.
  • Experience in the telecommunications or technology sector is advantageous.
  • Results-driven, detail-oriented, and resourceful.
  • Strong analytical skills coupled with excellent interpersonal abilities.
  • A collaborative team player who is self-motivated and capable of thriving under pressure.


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