IT Vendor Management Specialist
2 months ago
Job Overview
We are seeking a dedicated professional to join our IT Vendor Management team at StarHub. This role involves overseeing sourcing, negotiating contracts, and managing vendor relationships to ensure optimal service delivery.
Key Responsibilities:
- Engage in sourcing IT products and services while negotiating favorable contracts.
- Manage relationships with vendors and collaborate with various stakeholders to ensure effective outsourcing governance.
- Interact directly with senior management across business and IT sectors, as well as with vendors.
Objectives:
- Meet procurement and vendor management targets and key performance indicators (KPIs).
- Assess the vendor landscape for potential cost-saving opportunities.
- Ensure adherence to regulatory standards and internal policies.
- Develop and implement procurement and vendor management strategies, processes, and procedures.
- Enhance productivity and efficiency through regular process evaluations.
- Facilitate timely and cost-effective purchasing decisions.
- Leverage technology to improve operational efficiencies.
- Stay informed about evolving technologies and market trends.
- Review and evaluate vendor proposals, selecting the most suitable suppliers.
- Establish and nurture vendor relationships while negotiating commercial agreements and resolving disputes.
- Monitor vendor contracts and assess performance metrics.
- Conduct comprehensive business reviews of vendor performance.
- Analyze data to prepare management reports.
- Oversee vendor performance and implement service improvement initiatives.
- Support audit processes related to outsourcing activities.
- Develop and manage vendor management processes suitable for multi-vendor environments.
Qualifications:
- 3 to 5 years of experience in IT vendor management or outsourcing.
- Proficient in IT sourcing and contracting practices.
- Experience in the telecommunications or technology sector is advantageous.
- Results-driven, detail-oriented, and resourceful.
- Strong analytical skills coupled with excellent interpersonal abilities.
- A collaborative team player who is self-motivated and capable of thriving under pressure.
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