Digital Transformation Leader
4 weeks ago
Key Responsibilities:
The successful candidate will play a pivotal role in driving digital innovation across the PCF organization. As a digital transformation leader, they will be responsible for creating IT-enabled business capabilities that support the PCF strategies. This will involve working closely with business users to articulate business requirements, performing user acceptance testing, and handling issue management.
Provide strategic advice to customers on best practices in exploiting digital technology, facilitating change management processes, and aligning with the PCF vision.
Manage ICT projects throughout their lifecycle, from business requirements gathering to implementation, ensuring that projects meet customer needs and are delivered on time and within budget.
Perform project management in an outsourcing environment, ensuring that contractual obligations are met, projects are successfully delivered by vendors, and project risks are properly mitigated.
Monitor issues for proper resolution and closure.
Develop and enhance customer intimacy to achieve customer satisfaction.
Conceptualize the use of technology to improve staff work productivity by engaging business users, documenting and analyzing existing business processes, and proposing improvements.
Plan and manage the Enterprise Analytics project for PCF.
Conceptualize, plan, and manage new projects identified under the PCF Digitization plans.
Job Holder Requirements:
1. Degree in Computer Science, Electronics Engineering, or Information Technology.2. At least 3 to 6 years of working experience, with minimum 2 years of relevant experience in business analysis, IT consulting, project management, and outsourcing management.3. Strong business analysis, project management, outsourcing management, and people management skills.4. Proactive, quality-conscious, self-starter with an analytical and methodological mind.5. Result and customer-oriented with multi-tasking capabilities.6. Good verbal and written communication, presentation, and negotiation skills.
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