Digital Transformation Manager

4 weeks ago


Singapur, Singapore Careers@Gov Full time
Digital Transformation Manager

We are seeking a highly skilled Digital Transformation Manager to join our team at Careers@Gov. As a key member of our digital transformation team, you will be responsible for driving digitalisation and transformation initiatives across the organisation.

Key Responsibilities:

  • Collaborate with stakeholders to identify opportunities for digital transformation and develop business cases to support these initiatives.
  • Lead and manage digital transformation initiatives, ensuring alignment with organisational strategic objectives and priorities.
  • Develop and implement a comprehensive digital transformation roadmap for the adoption of new technologies, processes, and systems.
  • Manage the implementation of digital projects/products, ensuring timely delivery, within budget, and to required quality standards.
  • Implement change management strategies to engage staff and students in digital transformation efforts.
  • Monitor and evaluate the effectiveness of digital transformation initiatives, making recommendations for improvements as needed.
  • Explore and propose collaborative and innovative ecosystems to accelerate agile and quality capability delivery.

Requirements:

  • At least 5 years of experience in digital transformation, service innovation, ops-tech, and/or customer service journey work.
  • Strong analytical and critical thinking, writing, and communication skills.
  • Ability to analyse issues from a strategic and systems perspective, with a good grasp of details and processes.
  • Experience in intra-organisation transformation and digitalisation initiatives.
  • Good stakeholder engagement and management skills.
  • Adaptable and able to multi-task in a dynamic environment.


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