Digital Transformation Leader
4 weeks ago
At Singtel, we are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally.
The Digital Transformation Leader, DDS shall drive the implementation of digitalization strategy for Group Technology and Networks which aims to loosen the IT architecture, increase organisational agility and enable an API driven digital ecosystem for our Network capabilities.
Main responsibilities include leading and delivering the strategic vision of Network As A Service (NaaS) which include various key building blocks such Network Service Bus, Service Orchestration and Service Assurance initiatives.
This will include responsibilities such as building up the internal software and platform delivery teams, advocating new technology adoption, product ownership, project management and operation service management for NaaS.
The Digital Transformation Leader shall also define the technical architecture for NaaS with alignment to the Enterprise Architecture team and explore new technologies in software development and automation, cybersecurity and cloud computing (hybrid/multi/edge) for incorporation into the solution/architecture for NaaS.
Additionally, the Digital Transformation Leader shall manage and align the various teams/stakeholders including top management to remove roadblocks and gather support to ensure the delivery of the various key building blocks for NaaS is cost effective, timely and secure.
Lastly, the Digital Transformation Leader is also in charge of the operational excellence for the components of NaaS that are in production.
Key Responsibilities:
- Define the technical architecture for the various key components in NaaS with alignment to the Enterprise Architecture team.
- Research and explore new technologies in software development and automation, cybersecurity and cloud computing (hybrid/multi/edge) for incorporation into the solution/architecture for NaaS.
- Manage and align the various teams/stakeholders including top management to ensure the delivery of the various key building blocks for NaaS.
- Aligning with other internal teams within the organization to ensure that solutions are designed with customer user experience, scale/performance, security and operability in mind.
- Oversee the operation service management for the components of NaaS that are in production.
- Manage the change management by ensuring that the software releases are aligned and following the organization's internal change management and software release and deployment process.
- Manage the incident management by facilitating and leading the troubleshooting or root cause analysis of platform issues or incidents with own teams and other internal teams.
- Participate and support in the Annual Operating Planning (AOP) and strategy for the division and Group Networks.
Requirements:
- Bachelor's Degree in IT/Computer Science/Computer Engineering or relevant discipline.
- At least 10 years of working experience in software delivery for large scale transformational or digitalization projects.
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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