Head of Institutional Client Experience
3 days ago
Head of Institutional Client Onboarding
About the Role:
This is an exciting opportunity to join a pioneering digital asset company as they expand their business in Singapore. We are seeking a highly skilled and experienced professional to lead our institutional client onboarding process.
Key Responsibilities:
- Develop and implement effective client onboarding strategies to ensure smooth integration with our trading platforms.
- Enhance the overall client experience by streamlining processes, reducing risk, and ensuring compliance with regulatory requirements.
- Collaborate with internal teams to deliver timely and efficient onboarding solutions for new clients.
- Manage and mitigate risks associated with client accounts, including name screening and wallet screening.
- Implement and monitor action plans for updates or improvements to our onboarding process.
- Act as the primary point of contact for institutional clients, ensuring a positive and efficient experience.
Requirements:
We are looking for a highly motivated and experienced professional with a strong understanding of AML/CFT regulations and industry standards in Singapore.
The ideal candidate will have at least 8 years of experience in institutional client onboarding, compliance, risk, or a related field within the financial services or digital asset industry.
A strong understanding of AML/CFT regulations (PSN02) and industry standards in Singapore is essential.
Benefits:
This is a fantastic opportunity to be part of a dynamic team that is shaping the future of digital assets.
As a key member of our team, you will have the chance to make a real impact and contribute to the growth and success of our business.
You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.
About Us:
We are a pioneering digital asset company that is committed to delivering innovative solutions for our clients.
We are backed by a consortium of major financial firms and prominent crypto venture capital firms.
Our mission is to provide a safe, fast, and efficient trading experience for both crypto-native firms and the world's largest financial institutions.
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