Senior Mail Processing Specialist

1 week ago


Singapur, Singapore Singapore Post Full time

Position Overview:

As a Senior Mail Processing Specialist, you will play a crucial role in the operational efficiency of our mail handling processes. Your responsibilities will encompass various tasks aimed at ensuring the smooth flow of mail and packages through our facilities.

Key Responsibilities:

  • Assist in the scanning operations, including the management of incoming bags and ensuring each item is labeled correctly for tracking.
  • Repack damaged mail items to maintain service quality.
  • Induct and distribute registered and Airsure mail, ensuring proper organization within designated areas.
  • Execute local and international mail processing duties effectively.
  • Manage the processing and dispatch of specific mail categories to designated centers.
  • Be prepared to cover night shifts as needed, ensuring accurate record-keeping of mail items at the end of each shift.
  • Handle retained items in accordance with established protocols.
  • Open and process insured mail bags efficiently.
  • Scan undeliverable items into the electronic customer records system for future inquiries.
  • Collaborate with team leaders to compile annual operational statistics.
  • Maintain cleanliness and organization of the work area at the end of each shift.
  • Participate in continuous improvement projects as required.
  • Monitor and replenish necessary supplies to ensure operational readiness.
  • Perform additional tasks as assigned by supervisory staff.

Qualifications:

  • Ability to work in a rotating shift schedule, including morning, afternoon, and night shifts.
  • Proficient in using technology to complete assigned tasks.
  • Experience in managing paperwork and documentation effectively.


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