Mail Services Coordinator
2 months ago
Job Title: Mail Processing Supervisor
Company: Singapore Post
Job Summary:
We are seeking a highly skilled and experienced Mail Processing Supervisor to join our team at Singapore Post. As a Mail Processing Supervisor, you will be responsible for overseeing the efficient and smooth operation of mail processing for local posting as well as those received from overseas postal administrations.
Key Responsibilities:
- Mail Processing: Responsible for the processing of mail according to the priority of mail to meet the service standard set by IMDA.
- Staff Supervision: Responsible for all the staff under his supervision in the section, including training and development, performance management, and discipline.
- Operations Management: To optimize the deployment of manpower under his charge so as to achieve high productivity and efficiency.
- Quality Control: To ensure that all staff is properly trained to operate various machines for processing of mail and to enforce strict compliance of all related Work, Health and Safety matters for all staff within his supervision.
- Customer Service: To liaise with other sections on mail posted, especially from Bulk Mail Centre, in relation to the processing, security and payment aspect of it.
- Administrative Tasks: To oversee the day to day administrative staff matters such as attendance hours, annual leave, shift allowance, medical leave and ensure that all required information are update daily.
- Reporting and Analysis: To maintain and submit daily statistical report of mail volume, machines and staff performance.
Requirements:
- Experience: At least 3 years of relevant supervisory experience in similar industry.
- Shift Work: Able to perform 3 rotating shifts (Morning, Afternoon, Night).
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