Recruitment Operations Specialist

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Summary

The NTU (Nanyang Technology University- Main Office-HR) is seeking a highly skilled professional to collaborate with Senior/Executive colleagues in supporting HR operations, including recruitment of corporate staff, data management, and appointment confirmation. This role involves ensuring the delivery of Service Level Agreements and contributing to process improvement projects.

Key ResponsibilitiesService Delivery
  • Supervise daily recruitment operations for corporate staff hiring, ensuring timely completion and high quality results.
  • Manage recruitment processes for assigned Colleges/Schools/Departments/Research Institutes, maintaining effective communication and coordination with stakeholders.
  • E nsure smooth contract management, verifying accuracy and completeness of all documents.
  • Identify areas for improvement in recruitment process efficiency, implementing changes to enhance productivity and reduce costs.
  • Verify data accuracy by team members, including new hire entries, one-time payments, and costing allocations, maintaining data integrity and compliance.
  • Oversee the processing of confirmation or extension of probation for corporate staff within the University, ensuring adherence to established procedures.
Operational Excellence
  • Meet SLA targets for the team, ensuring customer needs and expectations are met (within resource constraints), and continuously improving service delivery.
  • Collaborate with the HR Lead (Research and Management & Support) to contribute ideas and feedback on streamlining HR processes and improving standardisation, driving business outcomes and growth.


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