
Reservation Operations Specialist
5 days ago
The Reservation Executive oversees daily tasks in the Reservations Department, ensuring accurate and prompt reservation data entry.
- Create and update room reservations using Property Management Systems, handle special requests, and resolve booking issues professionally.
- Train team members in reservation operations to maintain accuracy and guest satisfaction, manage group bookings, and perform other tasks assigned by supervisors.
Key Skills and Qualifications
- Diploma in Hospitality/Tourism or equivalent
- At least 3 years of relevant experience
- Good verbal and written communication skills
- Basic knowledge of Opera Cloud
- Experience with sales, full P&L responsibility, accounting responsibility, quality responsibility, corporate social responsibility, and purchasing responsibility is an asset.
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