Customer Service Manager for Resort Experience

3 weeks ago


Singapore MANFIELD EMPLOYMENT SERVICES PTE LTD Full time

About the Role:

This is a fantastic opportunity to join our team as a Customer Service Manager at Resort World Sentosa, where you will play a key role in delivering exceptional customer experiences and ensuring that our resort is well-maintained and efficient.

Key Responsibilities:

  • Follow established training guidelines and standards to maintain brand image
  • Provide outstanding customer service skills, great selling skills, and motivation to succeed
  • Carry out daily reporting routines to ensure seamless operations
  • Perform cash handling duties efficiently and accurately
  • Manage staff scheduling with the Retail Manager to maximize productivity
  • Train new team members and delegate roles effectively
  • Maintain a clean and organized store environment, including merchandise and physical space
  • Work closely with sales staff to maintain sales areas and product presentation
  • Ensure inventory is well-maintained and accounted for through regular site checks
  • Capture, edit, sell, and print souvenir photographs, with full training provided
  • Prepare and sell food and beverages, such as Butterbeer and pastries
  • Perform other tasks assigned by the Retail Manager as required

Please note that only shortlisted candidates will be notified.

Estimated Salary: SGD 3500 - SGD 4000 per month, depending on experience. Benefits include basic salary, complimentary bus, and food subsidy. Manfield Employment Services Pte Ltd offers a dynamic and supportive work environment, making this an attractive opportunity for customer-focused individuals who are passionate about delivering exceptional experiences.

About Us: As a reputable employment services provider, Manfield Employment Services Pte Ltd (Lic. No: 95C2823) values excellence in recruitment and employee satisfaction. We seek talented professionals like you to join our team and contribute to our success.



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