Customer Service Manager for Resort Experience
3 weeks ago
About the Role:
This is a fantastic opportunity to join our team as a Customer Service Manager at Resort World Sentosa, where you will play a key role in delivering exceptional customer experiences and ensuring that our resort is well-maintained and efficient.
Key Responsibilities:
- Follow established training guidelines and standards to maintain brand image
- Provide outstanding customer service skills, great selling skills, and motivation to succeed
- Carry out daily reporting routines to ensure seamless operations
- Perform cash handling duties efficiently and accurately
- Manage staff scheduling with the Retail Manager to maximize productivity
- Train new team members and delegate roles effectively
- Maintain a clean and organized store environment, including merchandise and physical space
- Work closely with sales staff to maintain sales areas and product presentation
- Ensure inventory is well-maintained and accounted for through regular site checks
- Capture, edit, sell, and print souvenir photographs, with full training provided
- Prepare and sell food and beverages, such as Butterbeer and pastries
- Perform other tasks assigned by the Retail Manager as required
Please note that only shortlisted candidates will be notified.
Estimated Salary: SGD 3500 - SGD 4000 per month, depending on experience. Benefits include basic salary, complimentary bus, and food subsidy. Manfield Employment Services Pte Ltd offers a dynamic and supportive work environment, making this an attractive opportunity for customer-focused individuals who are passionate about delivering exceptional experiences.
About Us: As a reputable employment services provider, Manfield Employment Services Pte Ltd (Lic. No: 95C2823) values excellence in recruitment and employee satisfaction. We seek talented professionals like you to join our team and contribute to our success.
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