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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused Front Office Trainee to join our team. As a key member of our front desk operation, you will play a critical role in ensuring exceptional guest experiences.
Job Summary:
We offer a competitive salary of SGD 3,200 per month for this position.
About the Role:
This is an exciting opportunity to develop your skills in the hospitality industry as part of our dynamic front office team. Your primary responsibility will be to provide warm and welcoming service to our guests, responding to their queries and resolving any issues they may have in a timely and professional manner.
Your Key Responsibilities Will Include:
* Greet and welcome guests upon arrival, assisting them with check-in and check-out procedures
* Respond to guest inquiries, requests, and complaints in a courteous and efficient manner
* Maintain accurate records of guest information and preferences
* Communicate effectively with colleagues to ensure seamless guest service
About You:
To succeed in this role, you will possess excellent communication and interpersonal skills, as well as a strong ability to work under pressure in a fast-paced environment. You should also be proficient in Microsoft Office and have basic knowledge of hotel operations.
Requirements:
* High school diploma or equivalent required
* Basic knowledge of hotel operations and services
* Excellent communication and interpersonal skills
* Proficient in Microsoft Office
What We Offer:
* Competitive salary of SGD 3,200 per month
* Opportunity to develop your skills in the hospitality industry
* Collaborative and dynamic work environment
About The Singapore Resort & Spa:
We are a luxury resort and spa located in the heart of Singapore, providing unparalleled service and amenities to our discerning guests. Our team is dedicated to delivering exceptional guest experiences, and we are looking for like-minded individuals to join us.
